Helpdesk Administrator

Main purpose of the job: The Helpdesk Administrator is the first point of contact for all employees seeking IT assistance. The Helpdesk Administrator will be responsible for providing Tier 1 support to employees and managing the Helpdesk ticketing system. They may also provide ongoing support to users after theyve been helped, either by answering follow-up...

About the RoleSanlam Group Technology is seeking a skilled Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be responsible for providing technical support and guidance to end-users, addressing their queries and issues promptly.Key ResponsibilitiesConfigure BMC Helix modules, including incident management, problem management,...

About the RoleSanlam Group Technology is seeking a skilled Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be responsible for providing support to our clients and ensuring maximum uptime and productivity for all users.Key ResponsibilitiesConfigure BMC Helix modules, including incident management, problem management, change...

**Listing reference**: 016102**Listing status**: Online- **Position summary** **Industry**:HR Services, Recruitment & Selection - **Job category**:Other : Human Resources and Recruitment**Location**:Cape Town - **Contract**:Permanent**EE position**:Yes**Introduction** - We are looking to recruit an HR Administrator to work within the HR Helpdesk department....

Advert reference: click_014000 Advert status: Online - **Position Summary**: **Industry**:HR Services, Recruitment & Selection **Job category**:Other : Human Resources and Recruitment **Location**:Cape Town **Contract**:Permanent **EE position**:Yes **Brand**:Clicks Group **Introduction**: We are looking to recruit an HR Administrator to work within...

**Required**: - Matric (Must) - Relevant degree or diploma Equivalent (added advantage) - A minimum of 3 years’ property experience - Strong Proficiency in relevant computer packages (MS Office) and software packages (PIMS & MyBuildings) **Responsibilities**: **Helpdesk**: - Attend to daily logged calls on the helpdesk/MyBuildings. - Logging and...

**Job Advert Summary**: Respond to orders, general customer inquiries, invoice questions, and customer complaints. - Logging and follow-up of complaints or other requests received from tenants for services to be rendered. - Checking and advising the PSM on the client’s mandates - Ensuring supporting documents are attached to Helpdesk/My Buildings...

**Listing reference**: 016709**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Office Support**Location**:Cape Town - **Contract**:Permanent**EE position**:Yes**Introduction** - An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role will be based in...

Advert reference: click_014135 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Office Support **Location**:Cape Town **Contract**:Permanent **EE position**:Yes **Brand**:Clicks Group **Introduction**: An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The...

Main ResponsibilitiesThe Helpdesk Administrator is the primary point of contact for all employees seeking IT assistance. This role involves providing Tier 1 support to employees and managing the Helpdesk ticketing system. The ideal candidate will have excellent customer service skills and experience working in a fast-paced environment.Key DutiesAnswer...

About UsSanlam Group Technology is a group Centre of Excellence responsible for providing a digitally enabled technology service. We drive business and transformation, and provide group-wide digital and data architecture. Our teams operate various technology platforms and shared services, ensuring Cyber and Information Security resilience, and acting as...

**Helpdesk End-User Support Technician Cape Town** Our IT Technology client is looking for a Helpdesk End-User Support Technician with 3 years plus experience. The End-User Support Technician is responsible for providing technical support to all customer end-users via the helpdesk and relevant support channels. This includes the efficient resolution of...

At 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full...

Cape Town - Posted 4 hours ago **Purpose** The End-User Support Technician is responsible for providing technical support to all customer end-users via the helpdesk and relevant support channels. This includes the efficient resolution of support tickets across a variety of platforms and technologies. **Terms** The position is permanent, with a focus...

**ABOUT XCEPTOR**: Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can...

**A LITTLE BIT ABOUT Boldr**: - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...

**We Want You**: **You Bring**: - Matric - Relevant information technology qualification. - A minimum of 1 year of experience in an IT Helpdesk environment. - Exposure and experience within an IT Helpdesk service desk. - A+ or N+ certification (advantageous). - ITIL Foundation certification (advantageous). **What You’ll Do**: **Technical support** -...

**Role Description** This is a 6 Month contract role for a Finance Administrator at client in Cape Town. The Finance Administrator will be responsible for financial planning, analysis, communication, and accounting. This is an on-site role located in Cape Town. **Responsibilities**: - Responsibility for cross-functional administration within the IT team,...

Job Summary: The Senior IT Systems Administrator is responsible for ensuring the smooth running of the day to day operations of the IT Helpdesk and being the escalation point for the Junior IT Administrator/IT Administrator. They are also responsible for leading specific projects allocated **Responsibilities**: - Local and remote support of global users...

**Role Description** This is a contract on-site role as an IT Office Administrator for 6 months at R22 000 per month to start immediately. The day-to-day tasks include providing technical support, network and system administration, troubleshooting and maintaining information technology infrastructure. The IT Office Administrator will also manage IT...