Key Accounts Manager

2 months ago

Midrand, South Africa Saint Gobain Full time

Why do we need you?

- Identify and champion internal projects to address customers’ key priorities and improve service.
- Develop and execute a sales plan aligned with channel strategy to meet customer and retail objectives.
- Oversee account plan implementation, including negotiation of trading terms to optimize volume, product mix, and profitability.
- Manage account relationships to ensure productive engagements across customers and internal teams.
- Drive new product launches within the account to meet sales and Product Leadership goals.
- Facilitate the exchange of information between customers, sales teams, and departments to maintain supply-demand balance.
- Build and nurture key customer relationships to enhance customer intimacy and insight.
- Collaborate with marketing to implement measurable demand creation activities aligned with the account plan.
- Report on overall account performance, including gap analysis, improvement opportunities, and inter-business performance metrics to align departmental contributions and enhance service, sales, and customer satisfaction.

Is this job for you?
We are seeking a candidate that has a minimum matric and/or Bachelor of Commerce Degree and at least five years of experience in sales or key account management . The candidate must have strong negotiation, communication, and stakeholder management skills, with proven experience in developing account plans and driving business growth. Proficiency in Excel, Power Point, and data analysis is essential. The role also requires commercial awareness and the ability to travel nationally.

To make sure nothing is forgotten
Saint-Gobain seeks a dynamic National Key Account Manager to develop and implement comprehensive account plans, driving growth and strengthening relationships with key clients. The role involves managing customer priorities, negotiating trading terms, and launching new products while ensuring alignment with business objectives. Key responsibilities include collaborating with internal stakeholders, optimizing service delivery, and maintaining a balance of supply and demand. This position demands strong negotiation, communication, and analytical skills, along with proficiency in account management, stakeholder engagement, and commercial strategy. National travel is required to foster customer relationships and drive success.

A little more about us
Saint-Gobain is a global leader in sustainable construction and advanced materials, dedicated to improving daily life through innovative solutions. In South Africa and across Africa, Saint-Gobain provides a comprehensive range of products and services, including gypsum, insulation, mortars, and glass, tailored to meet the diverse needs of the construction industry. The company is committed to sustainable development, leveraging local expertise and fostering partnerships to enhance living spaces and infrastructure in key markets.

Legal Statement
"We value the importance of a diverse workforce as a cornerstone of our business success. Our primary focus in selecting the most suitable candidates for our roles is based on their skills, qualifications, and experience. We wholeheartedly embrace the principle of equal opportunity in our employment processes and are committed to eliminating any unlawful discrimination in our hiring practices”

Benefits in joining us
Joining Saint-Gobain, and its companies, offers a range of benefits including opportunities for exposure, diverse career paths, and a focus on innovation and sustainability. Employees benefit from professional development and training programs, stable and resource-rich work environments, and competitive compensation packages. The company's emphasis on a collaborative corporate culture, community engagement, and a commitment to research and development provides a fulfilling and dynamic work experience, ideal for those seeking professional growth and a chance to contribute to significant industry advancements.

Job Reference: SOA00350

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