Client Relationship Manager

2 weeks ago

Centurion, Gauteng, South Africa Pro Tem Full time

Position: Account Manager

Key Responsibilities:

  • Facilitate client interactions and maintain account relationships.
  • Gain a comprehensive understanding of client requirements and goals to deliver customized solutions.
  • Collaborate with internal departments to ensure prompt service and product delivery.
  • Generate reports and presentations for client discussions, showcasing the value of our services.
  • Serve as a communication bridge between clients and internal teams, ensuring effective dialogue and issue resolution.
  • Assess client satisfaction and proactively address any concerns or challenges.

Essential Skills:

  • Self-driven and results-focused.
  • Proficient in customer relations.
  • Excellent verbal and written communication abilities.
  • Capability to prioritize tasks and manage time efficiently in a dynamic environment.
  • Strong interpersonal skills with a client-centric mindset.
  • Familiarity with Microsoft Office Suite, especially Excel and PowerPoint.

Experience Requirements:

  • Client-Facing Experience: Background in roles that involve direct client interaction.
  • Communication and Interpersonal Skills: Proven experience in positions requiring effective communication and relationship-building.
  • Problem-Solving Skills: Experience in roles that necessitate critical thinking and decision-making.
  • Team Collaboration: Experience working effectively in team environments, such as group projects or community service.
  • Background in IT and Communications.
  • Military Experience.

Educational Qualifications:

Minimum:

  • High School Diploma.

Preferred:

  • Technical expertise in IT and Communication solutions.
  • Basic financial knowledge and understanding of financial principles.
  • Basic proficiency in Microsoft Office Suite (e.g., Excel, PowerPoint, Word).

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