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Account Manager Leader

2 months ago

Centurion, Gauteng, South Africa Pro Tem Recruitment Full time
About the Role

We are seeking a highly skilled and experienced Account Manager to join our team at Pro Tem Recruitment. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and delivering exceptional customer service.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strong relationships with our clients, understanding their needs and objectives to provide tailored solutions.
  • Business Development: Identify new business opportunities and develop strategies to pursue them.
  • Account Management: Manage existing client relationships, ensuring timely delivery of services and products.
  • Reporting and Presentations: Prepare reports and presentations for client meetings, demonstrating the value of our offerings.
  • Communication and Liaison: Act as a liaison between clients and internal teams, facilitating smooth communication and problem resolution.
  • Client Satisfaction: Monitor client satisfaction and address any concerns or issues promptly.
Requirements
  • Self-Management and Results Orientation: Demonstrate self-management skills and a results-oriented approach.
  • Customer Relation Skills: Possess excellent customer relation skills, with the ability to build strong relationships with clients.
  • Communication Skills: Possess strong communication skills, both verbal and written.
  • Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • Interpersonal Skills: Possess excellent interpersonal skills, with a customer-focused approach.
  • Technical Skills: Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
Experience and Qualifications
  • Customer-Facing Experience: Experience working in a customer-facing role.
  • Communication and Interpersonal Skills: Experience in roles that require strong communication and interpersonal skills.
  • Problem-Solving Abilities: Experience in roles that involve problem-solving, critical thinking, and decision-making.
  • Teamwork and Collaboration: Experience working collaboratively in team settings, such as group projects, volunteer initiatives.
  • IT and Communications Experience: Experience in IT and Communications environment.
  • Military Background: Military background is an advantage.
Education and Qualifications
  • Minimum Qualification: Matric.
  • Preferred Qualifications: Technical background in IT and Communications solutions, basic financial training, and basic proficiency in Microsoft Office Suite.