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Client Relationship Manager

2 months ago

Centurion, Gauteng, South Africa Pro Tem Full time

Position: Account Manager

Key Responsibilities:

  • Facilitate client interactions and maintain account relationships.
  • Gain a comprehensive understanding of client requirements and goals to deliver customized solutions.
  • Collaborate with internal departments to guarantee prompt delivery of services and products.
  • Generate reports and presentations for client meetings that highlight the value of our services.
  • Serve as a bridge between clients and internal teams, ensuring effective communication and issue resolution.
  • Assess client satisfaction and promptly address any concerns or challenges.

Essential Skills:

  • Self-motivated and results-driven.
  • Proficient in customer relations.
  • Excellent verbal and written communication abilities.
  • Capable of prioritizing tasks and managing time efficiently in a dynamic environment.
  • Strong interpersonal skills with a focus on customer service.
  • Competence in Microsoft Office Suite, especially Excel and PowerPoint.

Experience Requirements:

  • Client-Facing Experience: Background in roles that involve direct client interaction.
  • Communication and Interpersonal Skills: Proven experience in positions that necessitate strong communication and interpersonal abilities.
  • Problem-Solving Skills: Background in roles that require critical thinking and decision-making capabilities.
  • Team Collaboration: Experience working effectively in team environments, such as group projects or community service.
  • Experience in IT and Communications sectors.
  • Military Experience.

Educational Qualifications:

Minimum:

  • High School Diploma.

Preferred:

  • Technical expertise in IT and Communications solutions.
  • Basic financial knowledge and understanding of financial principles.
  • Basic proficiency in Microsoft Office Suite (e.g., Excel, PowerPoint, Word).