Customer Service Operations Director

We are seeking an experienced Retail Operations Director to join our team at Service Solutions.The successful candidate will have a strong track record in managing retail operations, with a focus on customer service and sales growth.Key responsibilities will include:Leading a team of retail managers to achieve sales targets and improve operational...

As the Customer Service Director for Initiate International, you will be responsible for driving excellence in customer service for our iGaming company. Key responsibilities include supervising day-to-day operations, monitoring customer interactions, and developing effective customer service strategies to enhance customer satisfaction and loyalty.Key...

Customer Service DirectorFempower is seeking a seasoned Customer Service Director to lead our customer service team in Johannesburg North. The ideal candidate will have a proven track record of delivering exceptional customer satisfaction and driving business growth through effective customer service strategies.Key Responsibilities:Develop and implement...

Job DescriptionFempower is seeking a skilled Customer Service Director to join our team.Key ResponsibilitiesSupervise day-to-day operations in the customer services departmentProvide training to new hires and continuous performance managementManage cost and efficiencyTroubleshoot customer technical queries and liaise with the technical departmentManage...

About the Role: We are seeking a skilled Customer Service Director to lead our customer service team at Fempower. The successful candidate will be responsible for delivering exceptional customer experience and developing strategies to enhance our service offerings.Key Responsibilities:Leading the customer service team to achieve exceptional customer...

Job Title: Senior Director of Customer Experience OperationsWe are seeking a highly skilled and experienced Senior Director of Customer Experience Operations to lead our contact centre team in Johannesburg.The ideal candidate will have a proven track record of providing business leadership and management to large-scale operations, with a strong focus on...

About the RoleAs an integral part of our Schneider Electric Gruppe team, the Cluster Services Operations Director will play a pivotal role in ensuring the delivery of high-quality services to our customers. The successful candidate will be responsible for overseeing the planning and coordination of interventions, managing the Technical Support team, and...

IT Operations and Service Delivery Director - 12 Month ContractKey Responsibilities:Oversee end-to-end service delivery, ensuring timely and efficient resolution of incidents and requests.Collaborate with cross-functional teams to optimize service processes.Monitor SLAs and KPIs, making data-driven decisions to improve service quality.Leverage technical...

Restaurant Operations DirectorA well-established restaurant in Melville is seeking a Restaurant Operations Director to oversee its daily operations. Key Responsibilities:- Provide leadership and guidance to the team to ensure seamless service delivery- Develop and implement strategies to drive sales growth and improve customer satisfaction- Manage staff...

Job SummaryWe are seeking a highly skilled Store Director to oversee daily store operations and drive sales growth.

Seeking a Restaurant Operations Director in the Johannesburg area to lead daily restaurant operations, manage teams, and deliver exceptional customer experiences.Key Responsibilities:Oversight of day-to-day restaurant operations for seamless service deliveryLead, motivate, and train a high-performing team to achieve sales growth and profitabilityMaintain...

The IT Operations Director will play a pivotal role in leading the organization's IT operations, ensuring seamless delivery of high-quality IT services to SSA. This role encompasses planning, organizing, and managing staff and overall IT operations to guarantee the stable operation of the organization's IT infrastructure. The IT Operations Director will be...

Job Title: Head of Customer ServicesNetwork Contracting is seeking a highly skilled and experienced professional to lead our customer services team.Key Responsibilities:Team Leadership: Supervise and manage a team of customer service representatives, providing guidance and support to ensure excellent service delivery.Operations Management: Oversee the...

Job Summary:The Customer Operations Coordinator is a key role within our organization, responsible for managing and executing contracted Managed Services as defined by Customer Statements of Work (SOW). This position works closely with customer contacts, 3rd party partners, and Lexmark resources to deliver defined services.Key Responsibilities:• Manage all...

Elevate customer satisfaction and loyalty as the Director of Customer Delight, working closely with Operations Delivery and Optimisation teams to drive business success. Ensure seamless customer experiences across all interactions, fostering a consistent brand image.Key Requirements:Advanced Diploma/Degree in a relevant field.Proven experience in...

Job Title: Business Operations DirectorWe are seeking a highly skilled Business Operations Director to join our team at IT Empowered Consulting (Pty) Ltd. As a senior-level professional, you will be responsible for driving service delivery, developing and managing the annual budget, and leading the running and maintenance of the logistics function.About the...

Job Description for Business Operations Director at TelebestWe are seeking a highly skilled and experienced Business Operations Director to join our team at Telebest.About the RoleThe Business Operations Director will be responsible for managing the daily operations of the store, ensuring that all aspects of the business are running smoothly and efficiently....

Attract top talent to drive revenue and lower operating costs in the Power and Energy Management industry as a highly experienced Strategic Business Operations Director.Job OverviewHire Resolve's esteemed client seeks an exceptional Strategic Business Operations Director to spearhead their business operations. This key role involves providing strategic...

Key Responsibilities:Lead daily operations in the customer services departmentHire, train, and manage a high-energy teamPrepare and present weekly reports, tracking key performance indicators (KPIs) and team progressDrive efficiency within the departmentManage tech-related customer inquiries and collaborate with the technical team to resolve issuesOversee...

Job SummaryWe are seeking a highly skilled and experienced Operations Director to join our team at Top Talent Professional Services. The successful candidate will be responsible for ensuring that all strategic, critical, and other facilities meet business and contractual needs.Key ResponsibilitiesDevelop and implement operating models to deliver services...