Senior Director of Customer Experience Operations

We are seeking a Senior Director of Customer Experience to lead our BPO operations.As a key member of the leadership team, you will provide strategic guidance to drive business growth and excellence in customer experience.The ideal candidate will have:5-7 years of senior contact centre management experience in the BPO sectorA strong analytical mindset and...

Job SummaryWe are seeking a highly skilled Customer Experience Director to join our team at First Degree Recruitment. The ideal candidate will have a proven track record of developing and implementing effective customer management strategies, driving service excellence, and leading high-performing teams.Key ResponsibilitiesDevelop and implement customer...

Job OverviewWe are seeking a highly skilled and experienced Strategic Customer Experience Director to join our team at First Degree Recruitment. This is an exciting opportunity for someone who thrives in a fast-paced environment and has a proven track record of delivering exceptional customer experiences.The successful candidate will have a strong background...

Job SummaryUnique Personnel Ltd seeks a dedicated professional to lead the Customer Care team in delivering exceptional service to clients. As Customer Experience Director, you will oversee the team's performance, ensuring high standards are met in every interaction. Key responsibilities include managing team performance, ensuring SLAs are adhered to, and...

Job SummaryWe are seeking a highly skilled Customer Experience Director to join our team at First Degree Recruitment. As a key member of our organization, you will be responsible for developing and implementing effective customer management strategies aligned with our company's goals and objectives.Key ResponsibilitiesDevelop the customer experience...

Isilumko Staffing is seeking a highly skilled Executive Director of Customer Experience to lead their Marketing, Communication and Research department.Key Responsibilities:Collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data-driven KPIs.Oversee customer and governance aspects, as well as integrated planning...

The Senior Director of Customer Engagement will be responsible for crafting a world-class experience for our clients' customers and clients across every interaction. To achieve this, the ideal candidate will leverage three key disciplines:1. Customer loyalty management2. Customer relationship management3. Customer value managementKey Qualifications and...

Customer Service Operations DirectorA leading role as a Customer Service Operations Director at Afrihost Home Connect. This position involves overseeing customer service operations, ensuring efficiency and productivity, and fostering a positive working environment. Key responsibilities include managing day-to-day operations, developing strategies to improve...

body{font-family:Arial;}h1{font-size:24px;}h2{font-size:18px;}h3{font-size:16px;}p{font-size:14px;}ul{list-style-type:square;}Senior Operations DirectorThe successful candidate will be responsible for leading the project development and operational ramp-up of two large scale, underground, base metal mines, located in the Northern Cape Province, Republic Of...

Company Overview:Prospect Staffing SA is a leading staffing agency in the hospitality industry.We are seeking an experienced Senior Hotel Operations Director to join our team.Salary:The successful candidate will be offered a competitive salary, estimated to be around R750,000 - R1,000,000 per annum, depending on experience.Job Description:The Senior Hotel...

**Customer Experience Manager**At First Degree Recruitment, we are seeking a skilled Customer Experience Manager to join our team. In this role, you will be responsible for developing and implementing effective customer management strategies aligned with the company's goals and objectives.Key responsibilities include:Developing the customer experience...

Job DescriptionJob Title: Customer Experience ManagerJob Summary:First Degree Recruitment is seeking a skilled Customer Experience Manager to join our team. As a key member of our team, you will be responsible for developing and implementing effective customer management strategies aligned with the company's goals and objectives.Key Responsibilities:Develop...

About the RoleWe are seeking a Customer Experience Director to lead our customer care team in South Africa. This role is crucial in delivering exceptional customer service to external customers and internal stakeholders.Key ResponsibilitiesThe Customer Experience Director will be responsible for managing the customer care team, ensuring high levels of...

Dynexity - Senior Utility Operations Director Role:A senior utility management position at Dynexity, requiring financial expertise and extensive experience in residential utilities.About Dynexity:At Dynexity, we pride ourselves on delivering reliable services to our residential clients. Our team of experts works tirelessly to ensure that our customers...

Job Title: Senior Operations DirectorAbout the Company:Kontak Recruitment is a dynamic and growing food processing company dedicated to providing high-quality, nutritious products and committed to fostering a culture of excellence, friendliness, and compliance.Job Summary:We are seeking an energetic individual with a proven track record in management...

Job Title: Senior Director of Laboratory OperationsJob Summary: Fempower is seeking a highly experienced Senior Director of Laboratory Operations to drive the company's strategy and lead the laboratory services team.Key Responsibilities:Develop and implement business strategies to drive laboratory operationsDesign and implement laboratory systems and...

Job Title: Sales and Customer Experience DirectorIsilumko Staffing is seeking a highly skilled Sales and Customer Experience Director to lead our sales and customer service teams. As a key member of our team, you will be responsible for ensuring optimal functioning and driving growth to achieve our sales targets.Key Responsibilities:Align sales targets and...

About the Job: Isilumko Staffing seeks a Customer Experience Director to lead our team in delivering exceptional customer experiences.Key Responsibilities:Interface with Operations Delivery and Optimisation roles to establish, implement, and monitor data-driven KPIs.Oversee customer and governance functions, ensuring integrated planning...

Job Title: Sales and Customer Experience DirectorJob Summary: We are seeking a highly skilled Sales and Customer Experience Director to lead our sales and customer service teams, ensuring optimal functioning and driving growth to achieve our sales targets.Key Responsibilities:Align sales targets and metrics with business objectives.Monitor sales performance...

Job SummaryPrism Placements and this Tech business are looking for an experienced Senior Operations Director to oversee the management of their growing entrepreneurial business. The ideal candidate will have a proven track record in operations management within the Tech / FinTech / IT industries.ResponsibilitiesOversee the management of 3 major teamsDevelop...