Technical Application Support Professional
7 days ago
The Technical Application Support Professional will be responsible for providing technical support and expertise to the Oncology department.
The ideal candidate will have a strong understanding of IT systems and experience in a healthcare environment.
Key Responsibilities:
- Provide technical support and troubleshooting for Oncology systems.
- Collaborate with stakeholders to identify business requirements and implement solutions.
- Manage service level delivery according to agreed SLAs.
- Investigate incidents and assist with problem resolution.
Critical Outputs:
- Provide subject-matter expertise regarding Oncology systems to all role players.
- Monitor and assess system functionalities and performance.
- Document interdependencies between systems and optimize for business stability.
Benefits:
- A competitive salary package.
- A comprehensive benefits package.
- Ongoing training and development opportunities.
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