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Intern for Applications Support

4 weeks ago

Johannesburg, Gauteng, South Africa Sasria Full time
Job title : Intern for Applications SupportJob Location : Gauteng, JohannesburgDeadline : March 24, 2025Quick Recommended Links
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Qualifications

  • Relevant Diploma/ Degree in Information Technology or Computer Studies

Experience

  • None

Key Performance Areas

Applications Support:

  • Assist with 1st line support and 2nd line support relating to Applications and IT operations
  • Assist in the day-to-day queries of staff on systems and databases
  • Identify and resolve technical problems
  • Assist with disaster recovery runs supporting Applications
  • Assist with Applications report
  • Set up applications as per requirements and processes on need basis
  • Provide assistance to manage Service Level Agreements with suppliers and ensure deliverable are satisfactory relating to applications.
  • Provide support to Agent companies relating to Policy Holder Data system, CWP and Claims Managements Systems (CMS)

Perform ad hoc tasks:

  • Perform any reasonable ad hoc tasks as and when required by the Line Manager and Service level Manager.
  • Graduate Trainee/ Internship /siwes  jobs