Application Support
3 weeks ago
Provide application support for all applications within the group. This includes providing user access, user support, managing and or resolving the application issues that arise across a business within the agreed SLAs
Key Responsibilities include but not limited to the following:
- Possessing knowledge of operating systems, devices, applications, and software.
- Ensuring effective front-end and back-end functionality of applications.
- Keep all call tickets updated as work progresses each day.
- Resolve calls logged by users for queries, errors and other problems experienced on the system.
- Report trending issues to application lead.
- Establishing the root causes of application errors and escalating serious concerns to the Senior Engineer/Application Support Lead.
- Degree in Information Technology or related qualification
- 5+ years experience in Application Support
- Proven experience in Application Support, XML, Azure, IIS, SLAs
- Knowledge and experience of Microsoft SQL Server, T- SQL
- Knowledge and experience of Crystal Reports
- Knowledge of Sage X3, Sage 300 People
- Experience in software testing
- Working knowledge of different operating systems and Internet technologies
- Experience of working on projects within the Software Development Life Cycle
- Incident management system knowledge
- Change management experience
- Exposure to vendor engagement
- Excellent communication and troubleshooting skills
- Experience in cloud solutions
- Absolute commitment to ensuring an exceptional level of customers experience.
- Positive, collegiate approach with a can do-will do attitude and a desire to take responsibility for delivery.
- Strong analytical, problem-solving, and decision-making skills
-
Application Support Specialist
2 days ago
Johannesburg, Gauteng, South Africa Professional Career Services Full timeJob OverviewWe are seeking a skilled Application Support Specialist to join our team at Professional Career Services. As an experienced technical professional, you will provide critical support for our applications, systems, and databases.
-
Application Support Engineer
2 days ago
Johannesburg, Gauteng, South Africa Sybrin Full timeRole Overview:Responsible for routine troubleshooting and debugging of code faults in the Sybrin software performing critical functions within corporate customer environments. Responsible for maintaining great customer service relationships and upholding the SLA between Sybrin and our customers. Responsible for proactive, preventative maintenance on critical...
-
Application Support Agent
6 days ago
Johannesburg, Gauteng, South Africa Qetello Holdings Full time**Application Support Agent Job Description**Qetello Holdings is recruiting for an Application Support Agent to join our team. The successful candidate will be responsible for providing technical support to customers, identifying trends in customer issues, and recommending proactive solutions or process improvements.Key Responsibilities:Respond to customer...
-
Application Support Specialist
7 days ago
Johannesburg, Gauteng, South Africa ADvTECH Full timeJob title : Application Support SpecialistJob Location : Gauteng, JohannesburgDeadline : April 21, 2025Quick Recommended LinksJobs by Location Job by industries System Support & Troubleshooting/ System Monitoring & Performance OptimizationProvide day-to-day application support for HR platforms (Fresh Service / SAP) ensuring system functionality and...
-
Application Support Tech Ed
7 days ago
Johannesburg, Gauteng, South Africa ADvTECH Full timeJob title : Application Support Tech EdJob Location : Gauteng, JohannesburgDeadline : April 21, 2025Quick Recommended LinksJobs by Location Job by industries Applications Implementation, Support & MaintenanceProvides business application support to users on escalations for relevant system/s Provides support to end users responding to issues related to...
-
Application Support Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Rhenus Logistics Full timeMain Purpose: Systems Administration, Integration Development Projects, aligning systems and operational processes, optimising, and streamlining operational processes.Key Responsibility Areas:Provide optimized Level 1 support to users within EMEA region;Assist users with matters relating to Business Applications;Manage, prioritize, and multi-task to resolve...
-
Application Support Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Rhenus Logistics Full timeMain Purpose: Systems Administration, Integration Development Projects, aligning systems and operational processes, optimising, and streamlining operational processes. Key Responsibility Areas: Provide optimized Level 1 support to users within EMEA region; Assist users with matters relating to Business Applications; Manage, prioritize, and multi-task to...
-
Application Support Specialist
2 days ago
Johannesburg, Gauteng, South Africa Rhenus Logistics Full timeSystems Administration, Integration Development Projects, aligning systems and operational processes, optimising, and streamlining operational processes.Key Responsibility Areas :Provide optimized Level 1 support to users within EMEA region;Assist users with matters relating to Business Applications;Manage, prioritize, and multi-task to resolve tickets...
-
Application Support Engineer
4 days ago
Johannesburg, Gauteng, South Africa Sybrin Full timeRole Overview:Responsible for routine troubleshooting and debugging of code faults in the Sybrin software performing critical functions within corporate customer environments. Responsible for maintaining great customer service relationships and upholding the SLA between Sybrin and our customers. Responsible for proactive, preventative maintenance on critical...
-
TJ 14992 - Application Support Analyst
3 weeks ago
Johannesburg, Gauteng, South Africa Professional Career Services Full timeEmployer Description Group of Luxury Lodges and Resorts Job DescriptionLog incidents, problems, and changes via the Service Management System.Provide support for applications, systems, and databases.Address SQL and front-end application issues, implementing solutions.Regularly review application, database, and system performance, identifying and resolving...
-
TJ 14992 - Application Support Analyst
2 days ago
Johannesburg, Gauteng, South Africa Professional Career Services Full timeJob ResponsibilitiesLog incidents, problems, and changes via the Service Management System.Provide support for applications, systems, and databases.Address SQL and front-end application issues, implementing solutions.Regularly review application, database, and system performance, identifying and resolving issues.Identify opportunities to automate repetitive...
-
System Engineer
2 days ago
Johannesburg, Gauteng, South Africa Sybrin Full timeAbout the PositionThe Application Support Engineer position requires a highly skilled individual who can ensure a seamless operational environment for customers and proactively enhance the customer service experience. You will work to prevent recurring incidents and resolve any repeated issues within agreed time frames.You will be responsible for delivering...
-
Application Support Team Lead- CRM
1 day ago
Johannesburg, Gauteng, South Africa ADvTECH Full timeJob title : Application Support Team Lead- CRMJob Location : Gauteng, JohannesburgDeadline : April 28, 2025Quick Recommended LinksJobs by Location Job by industries Provides service on a shift bases for the Tertiary Business:Weekdays up to 12 hours (07:00-18:00) Saturdays and Sundays as required Develop Department Standard Operating Procedures Resolve...
-
Applications Director
3 days ago
Johannesburg, Gauteng, South Africa Edge Executive Search Full timeResponsibilitiesSupport CIO by delivering the committed portfolio of IT projects on time, to scope and within budget and within agreed constraintsSupport the organisation by ensuring that all relevant applications are available per SLAAccountable for the long term roadmap of each application including staying abreast of technology changes in the applications...
-
Johannesburg, Gauteng, South Africa Professional Career Services Full timeEmployer Description Our client is a Luxury Travel Company. Job Description We are seeking a skilled Applications Support Analyst for one of our clients to provide technical support for their business applications, databases, integrations, and reporting solutions.Key Responsibilities:Log and manage incidents, problems, and changes through the Service...
-
Johannesburg, Gauteng, South Africa Professional Career Services Full timeEmployer Description Our client is a Luxury Travel Company. Job Description We are seeking a skilled Applications Support Analyst for one of our clients to provide technical support for their business applications, databases, integrations, and reporting solutions.Key Responsibilities:Log and manage incidents, problems, and changes through the Service...
-
Application Owner
6 days ago
Johannesburg, Gauteng, South Africa Plus 1x Full timeJob Specification: Application Owner (On-site - Contract Role)Role Overview: We are seeking a dynamic and experienced Application Owner to lead the management and development of a critical in-house application. This role requires an equal balance of technical expertise and people management skills to ensure seamless operation, continuous improvement, and...
-
Applications Strategist
3 days ago
Johannesburg, Gauteng, South Africa Nambiti Technologies Full timeWe are recruiting for a Applications Strategist at Nambiti Technologies. This role is responsible for developing and implementing applications strategies aligned with our corporate goals.About the RoleDevelop and implement applications strategies that support business objectives.Lead cross-functional teams to deliver applications solutions.Collaborate with...
-
Application Architect
3 days ago
Johannesburg, Gauteng, South Africa Nambiti Technologies Full timeWe are recruiting for an Application Architect.POSITION INFO :Technology Strategy & InnovationsParticipate in the development and execution of Enterprise Architect strategies and tactical plans aligned with the corporate strategy.Plan and implement an Applications Architect Strategy, principles, framework, policies, and domain processes.Deliver a roadmap...
-
ISA Application Specialist
12 hours ago
Johannesburg, Gauteng, South Africa Fidelity Services Group Full timeJob DescriptionAbout the JobFidelity Services Group is looking for a talented and motivated ISA Application Specialist to join our team. As an ISA Application Specialist, you will be responsible for providing technical support and training to users on the ISA application.The successful candidate will have a solid understanding of cash centre operations and...