ZMA 14956 - Application Support Analyst – JHB North
2 weeks ago
We are seeking a skilled Applications Support Analyst for one of our clients to provide technical support for their business applications, databases, integrations, and reporting solutions.
Key Responsibilities:- Log and manage incidents, problems, and changes through the Service Management System.
- Provide technical support for applications, systems, and databases.
- Troubleshoot SQL and front-end application issues, ensuring effective resolutions.
- Monitor and optimize application, database, and system performance.
- Configure and maintain applications, databases, and integrations.
- Develop and modify SQL/SSRS reports to meet business requirements.
- Support and manage integrations between core applications, APIs, and third-party systems.
- Administer Power BI workspaces, access control, and data model optimization.
- Work with DBAs and vendors to troubleshoot and implement system changes.
- Ensure data accuracy, compliance, and adherence to company policies.
- Manage application and database security, including backups and restorations.
- Participate in user acceptance testing (UAT), regression testing, and deployment validation. Qualifications
- Matric
- Bachelors degree or Diploma in Information Technology or a related field Skills
- Must have 5+ years experience in Application Support and/or Database Administration.
- Strong knowledge of MS SQL Server, including the ability to construct complex queries.
- Hands-on experience with SQL Reporting Services (SSRS), VB.Net, APIs, Web Services, and XML.
- Solid understanding of information systems terminology, functions, policies, and procedures.
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