Customer Service Representative
2 weeks ago
We are seeking a talented and ambitious Customer Service Representative to join our client's short-term insurance team in South Africa. As a Lead Warmer / Generator, you will play a crucial role in ensuring excellent communication, attentive listening skills, and driving results-oriented performance.
Our ideal candidate is a Matric graduate with a clear criminal record and credit history, possessing strong interpersonal skills, adaptability, and quality orientation. If you are a goal-driven and persistent individual who can work under pressure, this opportunity may be for you.
Key Responsibilities:
- To generate new business opportunities through warm calls, emails, or other marketing channels.
- To build rapport with clients, understand their needs, and provide tailored solutions.
- To stay up-to-date with industry trends, products, and services to ensure top-notch customer service.
Requirements:
- A Matric certificate.
- A clear criminal record and ITC (credit) check.
- Excellent communication, listening, and problem-solving skills.
- Ability to work in a fast-paced environment, meeting sales targets, and exceeding expectations.
- Flexibility, adaptability, and a willingness to learn.
- A basic salary and uncapped commission structure.
Benefits:
- A competitive basic salary.
- An uncapped commission structure based on performance.
- Ongoing training and development opportunities to enhance your skills.
- The chance to work with a reputable company in the insurance industry.
Salary Estimate: The estimated salary range for this position is approximately R 120,000 per annum, depending on experience and qualifications.
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