Customer Service Representative

7 days ago


Centurion, Gauteng, South Africa Talent Evolution (Pty) Ltd Full time

We are seeking a skilled Customer Service Representative to join our team at Talent Evolution (Pty) Ltd. The ideal candidate will have extensive experience in in-bound and customer relations call centre environments, with fluency in English and Afrikaans due to the client base.

Key Responsibilities:
  • Deal with external and internal enquiries, provide feedback, and find permanent solutions.
  • Registration related enquiries, CRM Logging System, and Telephonic enquiries.
  • Product and general information enquiries, assist with online enquiries.
  • Obtain information from relevant departments to resolve enquiries.
  • Log all enquiries received internally and externally.
  • Required to work after hours/weekends when necessary.
  • Type draft correspondence and general typing.
  • Keep necessary records and do filing.
  • Assist with reception when assistance is needed.
  • Assist Sales & CRM to achieve common objectives.
Requirements:
  • Grade 12 qualification is a prerequisite.
  • Any relevant Customer Service Experience will be an advantage.
  • Supervisor experience will be an advantage.
  • Excellent interpersonal skills, written, and oral communications skills (both English and Afrikaans).
  • Ability to work with and manage different personalities.
  • A professional phone presence.
  • Ability to work independently and in a team.
  • Excellent organisational skills and professional work approach.
  • Ability to communicate and screen effectively over the phone.
  • Ability to deal with people tactfully and listen effectively.
  • Excellent computer skills on office administrative packages (MS Office).
  • Ability to work under pressure and multitask.
  • Valid driver's license.


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Job Title: Customer Care AdministratorAbout the Role:We are seeking a highly skilled and motivated Customer Care Administrator to join our team at Customer Loyalty Consultants. As a Customer Care Administrator, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and ensuring that requests...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Job OverviewTo support the Customer Experience Centre in delivering exceptional customer service, we are seeking a skilled Customer Care Administrator. The successful candidate will be responsible for handling inbound and outbound calls, logging cases, and maintaining effective communication with all relevant parties.Key ResponsibilitiesAssist the Customer...


  • Centurion, Gauteng, South Africa WNS Global Services Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at WNS Global Services. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, resolving customer inquiries, and providing accurate information on products...


  • Centurion, Gauteng, South Africa Isilumko Staffing Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our short-term insurance team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries...


  • Centurion, Gauteng, South Africa Hastings Direct Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our New Business department, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesProvide excellent...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Job OverviewTo support the Customer Experience Centre in delivering exceptional customer service, we are seeking a skilled Medical Customer Service Representative to handle inbound and outbound calls, log cases, and maintain effective communication with all relevant parties.Key ResponsibilitiesProvide timely and effective assistance to customers via phone,...


  • Centurion, Gauteng, South Africa Talent Evolution Full time

    Job Title: Customer Relations Agent Job Summary: We are seeking a highly skilled and experienced Customer Relations Agent to join our team at Talent Evolution. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients. Key Responsibilities: * Respond to customer inquiries...


  • Centurion, Gauteng, South Africa LuMac Recruitment and Consulting Full time

    POSITION INFORMATIONJob Title: Customer Service AssociateReporting to: National Operations CoordinatorJob Summary:The Customer Service Associate plays a vital role in customer retention by addressing concerns and product issues in a professional and positive manner. This role requires strong multitasking skills, including listening and speaking to customers,...


  • Centurion, Gauteng, South Africa LuMac Recruitment and Consulting Full time

    **Job Summary**LuMac Recruitment and Consulting is seeking a highly skilled Customer Service Associate to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and concerns in a professional and timely...


  • Centurion, Gauteng, South Africa WNS Global Services Full time

    Job Title: Call Center AgentJob Summary:We are seeking a highly skilled and customer-focused Call Center Agent to join our team at WNS Global Services. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and issues in a timely and professional manner.Key...


  • Centurion, Gauteng, South Africa Talent Evolution Full time

    Job Title: Customer Relations AgentWe are seeking a highly skilled and experienced Customer Relations Agent to join our team at Talent Evolution. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Enquiries: Respond to customer enquiries in...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Job Title: Customer Experience Ambassador: MedicalAt Customer Loyalty Consultants, we are seeking a highly skilled and experienced Customer Experience Ambassador: Medical to join our team. As a key member of our Customer Experience Centre, you will play a vital role in delivering exceptional customer service and ensuring that our clients receive the highest...


  • Centurion, Gauteng, South Africa LuMac Recruitment and Consulting Full time

    ROLE OVERVIEWWe are seeking a highly skilled Customer Service Associate to join our team at LuMac Recruitment and Consulting. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences and ensuring customer satisfaction.Key Responsibilities:Respond to consumer inquiries and resolve issues in a...


  • Centurion, Gauteng, South Africa Brio Leisure Full time

    Part-Time Receptionist Opportunity at Brio LeisureWe are seeking a skilled and enthusiastic Receptionist to join our team at Brio Leisure, a community hub for fun and fitness.About the Role:As a Receptionist, you will be the first point of contact for our customers, providing a warm welcome and exceptional customer service. Your key responsibilities will...


  • Centurion, Gauteng, South Africa Talent Evolution (Pty) Ltd Full time

    Customer Relations AgentWe are seeking a highly skilled Customer Relations Agent to join our team at Talent Evolution (Pty) Ltd. As a key member of our client's team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle customer inquiries and provide feedback and solutions to resolve...


  • Centurion, Gauteng, South Africa Bidvest Facilities Management Ltd Full time

    Job Title: Call Centre AgentJob Summary:The Call Centre Agent will be responsible for capturing customer requests/complaints on SAP received via telephone and/or mail. The agent must have the ability to identify emergencies and escalate accordingly.Key Responsibilities:Logging of faults/requests/complaintsDispatchingAttending to follow-ups and...


  • Centurion, Gauteng, South Africa Sydsen Uthintane (Pty) Ltd Full time

    Job Title: Call Centre SpecialistThe Call Centre Specialist will play a crucial role in converting leads into sales by following up on leads generated through the dealership's website.Key Responsibilities:Lead Follow-Up: Contact leads promptly and professionally to nurture potential customers.Customer Engagement: Build rapport with potential customers to...


  • Centurion, Gauteng, South Africa Talent Evolution (Pty) Ltd Full time

    Customer Relations AgentWe are seeking a highly skilled and experienced Customer Relations Agent to join our team at Talent Evolution (Pty) Ltd. As a key member of our client's team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle customer inquiries and provide feedback and solutions...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Job Overview:We are seeking a skilled Medical Customer Experience Ambassador to join our team at Customer Loyalty Consultants. As a key member of our Customer Experience Centre, you will play a vital role in delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers through...


  • Centurion, Gauteng, South Africa Talent Evolution Full time

    Job Title: Customer Relations AgentWe are seeking a highly skilled and experienced Customer Relations Agent to join our team at Talent Evolution.Key Responsibilities:Enquiry Handling: Respond to and resolve customer enquiries in a timely and professional manner, providing accurate and helpful information.Communication: Develop and maintain effective...