Customer Service Representative

1 week ago


Centurion, Gauteng, South Africa HR Genie Full time
Job Description

The Front Desk Coordinator role at HR Genie requires the ability to deliver exceptional customer service and provide a positive first impression to our members.

Purpose of the Job

  • Responsible for greeting members and delivering exceptional customer service assistance.

Key Performance Areas

  • Answering telephones with a friendly and professional tone.
  • Providing customer service that reflects the Planet Fitness way.
  • Efficiently assisting and resolving queries in a timely manner.
  • Greeting and accessing members with a smile and a positive attitude.
  • Ensuring the reception area is effectively and efficiently controlled.
  • Utilizing superior communication skills to build strong relationships with members.

Experience and Competencies Required

  • Basic PC literacy and proficiency in relevant software.
  • Displaying friendly and efficient qualities that reflect the Planet Fitness way.
  • Flexibility to work varying shifts and hours.
  • Possessing high levels of energy and enthusiasm.
  • Previous experience in a front desk or welcome desk position is an added advantage.
  • Having reliable transportation to and from work.

HR Genie is an equal opportunities employer and welcomes applications from all qualified candidates.



  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Job Title: Customer Care AdministratorAbout the Role:We are seeking a highly skilled and motivated Customer Care Administrator to join our team at Customer Loyalty Consultants. As a Customer Care Administrator, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and ensuring that requests...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Job OverviewTo support the Customer Experience Centre in delivering exceptional customer service, we are seeking a skilled Customer Care Administrator. The successful candidate will be responsible for handling inbound and outbound calls, logging cases, and maintaining effective communication with all relevant parties.Key ResponsibilitiesAssist the Customer...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Customer Care Administrator Job DescriptionCompany Overview:CLC is a dynamic and forward-thinking company based in Centurion, Gauteng, operating in the Short-Term Insurance Industry. Our commitment to innovation and professionalism drives our success.We are currently hiring a Customer Care Administrator to join our Customer Experience Centre (CEC) team.Job...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Job Overview:To play a vital role in the Customer Experience Centre, you will be responsible for performing customer service-related duties, including handling inbound and outbound calls, logging cases on the CCA, performing follow-ups, and maintaining excellent communication with all relevant parties. Your goal will be to ensure that requests for assistance...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Job Overview:To support the Customer Experience Centre with the vital role of delivering exceptional customer service, including handling inbound and outbound calls, logging cases on the CCA, performing follow-ups, and maintaining excellent communication with relevant parties. Key qualifications include a Grade 12 certificate, clear Criminal and ITC Records,...


  • Centurion, Gauteng, South Africa WNS Global Services Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at WNS Global Services. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, resolving customer inquiries, and providing accurate information on products...


  • Centurion, Gauteng, South Africa Isilumko Staffing Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our short-term insurance team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries...


  • Centurion, Gauteng, South Africa LuMac Recruitment and Consulting Full time

    POSITION INFORMATIONJob title:Customer Service RepresentativeReporting to:National Operations CoordinatorJOB DESCRIPTIONBriefThe Customer Service Representative will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and...


  • Centurion, Gauteng, South Africa Hastings Direct Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our New Business department, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesProvide excellent...


  • Centurion, Gauteng, South Africa Talent Evolution (Pty) Ltd Full time

    We are seeking a skilled Customer Service Representative to join our team at Talent Evolution (Pty) Ltd. The ideal candidate will have extensive experience in in-bound and customer relations call centre environments, with fluency in English and Afrikaans due to the client base.Key Responsibilities:Deal with external and internal enquiries, provide feedback,...


  • Centurion, Gauteng, South Africa WNS Global Services Full time

    Main Purpose:The primary objective of this role is to deliver exceptional customer service, ensuring customer satisfaction and loyalty while driving business growth for WNS Global Services. Key responsibilities include:Key Responsibilities:• Investigate, resolve, and process high-volume customer inquiries, providing value at first point of contact.•...


  • Centurion, Gauteng, South Africa LuMac Recruitment and Consulting Full time

    POSITION INFORMATIONJob title:Customer Service AssociateReporting to:National Operations CoordinatorJOB DESCRIPTIONBriefThe Customer Service Associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking...


  • Centurion, Gauteng, South Africa Talent Evolution Full time

    Job Title: Customer Relations Agent Job Summary: We are seeking a highly skilled and experienced Customer Relations Agent to join our team at Talent Evolution. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients. Key Responsibilities: * Respond to customer inquiries...


  • Centurion, Gauteng, South Africa LuMac Recruitment and Consulting Full time

    POSITION INFORMATIONJob Title: Customer Service AssociateReporting to: National Operations CoordinatorJob Summary:The Customer Service Associate plays a vital role in customer retention by addressing concerns and product issues in a professional and positive manner. This role requires strong multitasking skills, including listening and speaking to customers,...


  • Centurion, Gauteng, South Africa LuMac Recruitment and Consulting Full time

    **Job Summary**LuMac Recruitment and Consulting is seeking a highly skilled Customer Service Associate to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and concerns in a professional and timely...


  • Centurion, Gauteng, South Africa WNS Global Services Full time

    Job Title: Call Center AgentJob Summary:We are seeking a highly skilled and customer-focused Call Center Agent to join our team at WNS Global Services. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and issues in a timely and professional manner.Key...


  • Centurion, Gauteng, South Africa Talent Evolution Full time

    Job Title: Customer Relations AgentWe are seeking a highly skilled and experienced Customer Relations Agent to join our team at Talent Evolution. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Enquiries: Respond to customer enquiries in...


  • Centurion, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking a highly skilled Customer Service Representative with proficiency in Afrikaans to join our team as a Lead Warmer. Key responsibilities include generating new opportunities, building relationships with clients, and providing exceptional customer service.Key Requirements:Fluent in Afrikaans and EnglishExcellent communication and interpersonal...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Job Title: Customer Experience Ambassador: MedicalAt Customer Loyalty Consultants, we are seeking a highly skilled and experienced Customer Experience Ambassador: Medical to join our team. As a key member of our Customer Experience Centre, you will play a vital role in delivering exceptional customer service and ensuring that our clients receive the highest...


  • Centurion, Gauteng, South Africa LuMac Recruitment and Consulting Full time

    ROLE OVERVIEWWe are seeking a highly skilled Customer Service Associate to join our team at LuMac Recruitment and Consulting. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences and ensuring customer satisfaction.Key Responsibilities:Respond to consumer inquiries and resolve issues in a...