Contact Centre Representative
3 weeks ago
We are seeking a skilled Contact Centre Representative to join our team at WeBuyCars. In this role, you will play a critical part in providing exceptional customer service and support.
Key Responsibilities:- Manage customer relationships, building trust and rapport through effective communication
- Provide detailed information about our products and services
- Resolve problems and concerns in a timely and professional manner
In order to succeed in this position, you must possess strong verbal and written communication skills, as well as the ability to listen actively and think critically. Problem-solving skills and a mechanical background in vehicles are also highly advantageous.
Requirements:- Grade 12 qualification or equivalent
- Minimum 2 years of experience in a similar role
- Technical/motor industry experience is an added benefit
- A competitive salary of R120,000 per annum
- 15 Days Annual Leave
- Momentum FundsAtWork Provident Fund
Please note that all applications will be thoroughly reviewed and assessed against the specified requirements. Only shortlisted candidates will be contacted for further processing.
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