Sales Call Centre Representative

3 weeks ago


Pretoria, Gauteng, South Africa Numeral XII (Pty) Ltd. Full time
Position: Sales Call Centre Agent

At Numeral XII (Pty) Ltd., we are seeking a skilled Sales Call Centre Agent to play a crucial role in our team. As the first point of contact between our customers and the company, this role sets the tone for customer satisfaction.

This position requires a specialist who is an expert in achieving and exceeding sales targets. The ideal candidate will be responsible for building strong relationships with clients, managing leads, and converting them into sales. They will also be responsible for providing excellent customer service, answering questions, and informing clients about procedures.

The successful candidate will have experience in sales call centres, be familiar with telephone and computer technology, and have a strong understanding of customer service principles. They will be able to work in a fast-paced environment, handle pressure, and meet deadlines. Additionally, they will have excellent communication and interpersonal skills, be able to work effectively in a team, and have a high level of discipline and resilience.

Key responsibilities include:

  • Meeting with potential investors for the LNDR Club
  • Growing and building the investor Club membership
  • Responsible for doing presentations to potential investors to attain new business
  • Managing and converting leads into sales and ensuring outcomes are captured onto the system
  • Informing clients by explaining procedures; answering questions; providing information
  • Reviews customers' credit profiles
  • Adheres to affordability regulations functioning within the NCR & the NCA
  • Cold calling and answering of inbound calls in a timely and friendly manner
  • Evaluating problems and complaints of callers and providing proper solutions to them
  • Responding to the needs of customers and providing personalized service
  • Providing information on the company's products or services and generating interest in the offer
  • Upselling products and services
  • Researching needed information using available resources
  • Processing forms and applications
  • Routing calls to other team members whenever needed
  • Making relevant notes from customer interactions
  • Identifying any issues that customers might be struggling with
  • Reporting on customer feedback
  • Completing call logs and reports
  • Managing and updating customer databases
  • Following up on customer calls
  • Boosting customer loyalty by offering a proper experience over the phone

Requirements include:

  • Matric
  • 3 years' sales call centre experience
  • Familiar with telephone and computer technology
  • Experience within the financial services industry, preferred
  • Experience in effectively making sales and reaching targets
  • Customer service experience
  • Availability for varied shifts
  • Ability to handle pressure
  • Knowledge of Retention and Recall

We are looking for a motivated and results-driven individual who is passionate about delivering exceptional customer service and sales results. If you have a strong work ethic, excellent communication skills, and a willingness to learn and grow, we encourage you to apply for this exciting opportunity.



  • Pretoria, Gauteng, South Africa Numeral XII (Pty) Ltd. Full time

    Job Title: Sales Call Centre AgentAt Numeral XII (Pty) Ltd., we are seeking a highly skilled and motivated Sales Call Centre Agent to join our team. As a Sales Call Centre Agent, you will be the first point of contact for our customers, and your primary responsibility will be to provide exceptional customer service and sales support.Key Responsibilities:Meet...


  • Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    Job SummaryWe are seeking a highly motivated and results-driven Call Centre Sales Agent to join our team at Isilumko Staffing. As a key member of our sales team, you will be responsible for selling funeral and life policies to clients through outbound calls.Key ResponsibilitiesSell funeral and life policies to clients through outbound callsApply product...


  • Pretoria, Gauteng, South Africa Numeral XII (Pty) Ltd. Full time

    Job OverviewWe are seeking a highly skilled and experienced Sales Call Centre Agent to join our team at Numeral XII (Pty) Ltd. in Pretoria.Key ResponsibilitiesSales - You will be responsible for generating sales and increasing revenue for the company.Conversion of Leads - Convert 90% of leads received into sales.Sales Targets - Meet and exceed your monthly...


  • Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    Insurance Sales Representative OpportunityWe are seeking a highly motivated and results-driven Insurance Sales Representative to join our team at Isilumko Staffing. As a key member of our sales team, you will be responsible for selling long term insurance products to clients, with a focus on funeral and life cover.Requirements:Matric certificateCall Centre...


  • Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking a highly skilled Insurance Sales Representative to join our team at Isilumko Staffing. This role is ideal for individuals with excellent communication and negotiation skills, who are passionate about providing exceptional customer service.The successful candidate will have a minimum of one year's experience in outbound call centre sales,...


  • Pretoria, Gauteng, South Africa Numeral XII (Pty) Ltd. Full time

    About the RoleWe are seeking a highly skilled Medical Sales Representative to join our team at Numeral XII (Pty) Ltd. as a Call Centre Agent.This is an exciting opportunity for a sales-driven individual with excellent communication and interpersonal skills to thrive in a fast-paced environment.


  • Pretoria, Gauteng, South Africa Boardroom Appointments Full time

    Job DescriptionWe are seeking an experienced Call Centre Process Analyst to join our team at Boardroom Appointments.As a Call Centre Operational Excellence Specialist, you will be responsible for monitoring calls, assessing agent performance, identifying trends, implementing technology, and conducting competitor analysis.The successful candidate will have...

  • Call Centre Leader

    2 weeks ago


    Pretoria, Gauteng, South Africa Advius (Pty) Ltd Full time

    Hello, Job Seekers!Our client, Advius (Pty) Ltd, is looking to employ a skilled Call Centre Leader with a proven track record in debt recovery and target-driven sales.In this role, you will lead, train, and motivate a team of agents to meet and exceed their goals while driving sales performance. If you have strong leadership skills, a passion for motivating...


  • Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking a dynamic Customer Service Representative to join our team in a fast-paced Call Centre environment. Isilumko Staffing, a leading staffing agency, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:Conduct outbound calls to customers to promote products and servicesProvide exceptional customer...


  • Pretoria, Gauteng, South Africa NTT Data Full time

    About the RoleWe are seeking a highly skilled Senior Call Centre Process Improvement Specialist to join our team at NTT Data. This is an exciting opportunity for a motivated individual to make a significant impact on our call centre operations.Key ResponsibilitiesProcess Monitoring and Analysis: The successful candidate will be responsible for monitoring...


  • Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking experienced Call Centre Agents to join our team at Isilumko Staffing.Key Responsibilities:Handling long term insurance sales callsProviding exceptional customer serviceMeeting sales targets and earning commissionRequirements:Matric certificateClear ITCRE 5 qualification within 2 years of DOFAFull FAIS credits within 6 years of DOFA


  • Pretoria, Gauteng, South Africa Black Pen Recruitment Full time

    We are seeking a skilled Multilingual Contact Centre Representative to join our team at Black Pen Recruitment. In this role, you will work for a prestigious airline brand on various work streams, assisting passengers with pre- and post-flight travel-related queries in Spanish and English languages.About the RoleThis is a full-time/Permanent position located...


  • Pretoria, Gauteng, South Africa Black Pen Recruitment Full time

    Black Pen Recruitment is seeking a highly skilled Greek Speaking Customer Service and Sales Representative to join our client's award-winning, multilingual contact centre in Gauteng, South Africa. As a key member of the team, you will be responsible for providing exceptional customer service and sales support to international passengers in Greek and English...


  • Pretoria, Gauteng, South Africa Numeral XII (Pty) Ltd. Full time

    Job Description for Sales Call Centre AgentNumeral XII (Pty) Ltd. is seeking a skilled Sales Call Centre Agent to join our team.Key ResponsibilitiesCollaborate with customers to understand their needs and provide solutions.Develop and maintain product knowledge to effectively communicate with customers.Ensure customers receive timely and accurate information...


  • Pretoria, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job Title: Customer Service Representative - OutboundJob Summary: We are seeking a highly skilled and driven Customer Service Representative to join our team in a pharmaceutical sales environment. The ideal candidate will have exceptional communication skills, a proactive approach to achieving targets, and a passion for delivering exceptional customer...


  • Pretoria, Gauteng, South Africa Black Pen Recruitment Full time

    We are seeking a highly skilled Multilingual Contact Centre Representative to join our team at Black Pen Recruitment. As an international, award-winning contact centre, we value our staff and the relationships they build with clients.Job Type: Full time/PermanentLocation: Gauteng, South AfricaWorkplace: Fully RemoteTraining: Training must be conducted in...


  • Pretoria, Gauteng, South Africa Numeral XII (Pty) Ltd. Full time

    Job DescriptionNumeral XII (Pty) Ltd. is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our call centre, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries...


  • Pretoria, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    We are seeking a skilled Customer Service Representative to join our team at Isilumko Staffing (JHB) in Pretoria-west, Hermanstat. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:Conduct outbound calls to customers to promote products and...

  • Sales Representative

    1 month ago


    Pretoria, Gauteng, South Africa Performer Recruitment Full time

    Dynamic Sales Representative OpportunityPerformer Recruitment is seeking a skilled Sales Representative to join our team in Pretoria and surrounding areas. As a Sales Representative, you will be responsible for driving sales growth and building strong relationships with clients in the formal on-trade channel.Key Responsibilities:Strategically attain...


  • Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    Job Overview:We are seeking a highly motivated Customer Service Representative to join our team in Isilumko Staffing. The successful candidate will be responsible for engaging with customers to promote products and services, providing exceptional customer service, and utilizing order-taking and upselling techniques to maximize sales opportunities.Key...