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Customer Service Representative

2 months ago


Pretoria, Gauteng, South Africa Merchants Full time

Customer Service Representative

About the Role

We are currently seeking a highly skilled Customer Service Representative to join our team at Merchants. The successful candidate will be responsible for delivering exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.

Key Responsibilities

• Respond to customer inquiries in a timely and professional manner

• Resolve customer complaints and issues promptly and efficiently

• Maintain accurate records of customer interactions and complaints

• Collaborate with internal teams to resolve customer issues

Requirements

• 6 months Customer Service experience

• Minimum of 6 months call centre experience

• Previous customer facing experience highly recommended