Remote Customer Care Consultant
4 days ago
- Provide accurate, timely, and friendly responses to customer inquiries via phone, email, chat, or other communication channels in Spanish.
- Address and resolve customer complaints, technical issues, and inquiries, ensuring clear and effective communication.
- Assist with product information, order statuses, billing inquiries, returns, and troubleshooting.
- Actively engage with Spanish-speaking customers to promote products and services, upselling when appropriate.
- Process sales orders, payments, and returns in a professional and efficient manner.
- Accurately document customer interactions and transactions in the company's system.
- Report recurring issues or customer feedback to improve services and products.
- Work closely with team members, including other bilingual agents, to ensure consistent service across all communication channels.
- Provide feedback to management on customer needs and expectations to improve customer satisfaction.
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Customer Care Consultant
3 days ago
Cape Town, Western Cape, South Africa Nimble Group Full timeAt Nimble Credit Solutions, we're committed to delivering exceptional service to our clients. We're looking for passionate, energetic and customer-focused individuals to join our Customer Care Team in Cape TownIf you thrive in a fast-paced, dynamic environment and enjoy helping people while achieving targets, then this could be the perfect opportunity for...
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Remote Opportunities
6 hours ago
Cape Town, Western Cape, South Africa Exclusively Remote Full timeAre you ready to work remotely for our US clients and committed to their business hours (3 PM - 11 PM SA time)? In today's fast-paced world, remote work is the future, and we're connecting top South African talent with incredible opportunitiesCurrent Openings:Executive/Office AssistantsGeneral Recruiters / Healthcare RecruitersInsurance Admin / Customer...
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Customer Care Consultant
1 week ago
Cape Town, Western Cape, South Africa Intrinsic Consulting Services Full timeStunning opportunity for a vibrant and energetic individual to act as a Customer Care Consultant for this Market Leader in the Office Interiors Space.Only candidates who live in the CBD, Blouberg, Century City and surrounds will be considered for the role.Requirements are as follows :Excellent Time Management & Communication Skills.Attention to...
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Customer Care Consultant
7 days ago
Cape Town, Western Cape, South Africa Intrinsic Consulting Services Full timeStunning opportunity for a vibrant and energetic individual to act as a Customer Care Consultant for this Market Leader in the Office Interiors Space.Only candidates who live in the CBD, Blouberg, Century City and surrounds will be considered for the role.Requirements are as follows :Excellent Time Management & Communication Skills. Attention to Detail....
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Customer Support Specialist
6 days ago
Cape Town, Western Cape, South Africa ACCS - ARES Customer Care Solutions GmbH Full timeAbout ACCS - ARES Customer Care Solutions GmbH:We are a leading BPO company specializing in digital solutions for various industries.We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients.Job Description:ResponsibilitiesProvide prompt and professional support via phone, email, chat, and social...
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Remote Life Insurance Coordinator
5 hours ago
Cape Town, Western Cape, South Africa Exclusively Remote Full timeAbout the RoleWe are seeking a skilled Remote Life Insurance Coordinator to join our team. As a coordinator, you will be responsible for providing administrative support to an insurance professional, handling customer inquiries, and managing schedules.Key Responsibilities:Handle customer inquiries and resolve issues in a timely manner.Manage schedules and...
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Customer Care Specialist
5 days ago
Cape Town, Western Cape, South Africa Edge Executive Search Full timeOur Ideal CandidateWe are looking for a skilled Service Consultant to work with us at Edge Executive Search. The ideal candidate will have excellent communication skills, be able to provide top-notch customer service, and have a passion for delivering high-quality results.Key ResponsibilitiesThe successful candidate will be responsible for:Servicing all...
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Exclusively Remote Insurance Support
5 hours ago
Cape Town, Western Cape, South Africa Exclusively Remote Full timeJob OverviewWe are seeking an experienced Insurance Administrative Specialist to join our team. As a specialist, you will be responsible for providing administrative support to an insurance professional, handling customer inquiries, and managing schedules.Main Responsibilities:Handle customer inquiries and ensure smooth application processing.Track and...
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Call Center Consultant
6 days ago
Cape Town, Western Cape, South Africa ACCS - ARES Customer Care Solutions GmbH Full timeAbout Us at ACCS - ARES Customer Care Solutions GmbH:We specialize in digital solutions for various industries.We aim to drive innovation and excellence in our services, prioritizing client satisfaction.Job Overview:Main TasksProvide efficient support to customers through phone, email, chat, and social media platforms.Effectively handle customer queries,...
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Remote Sales Consultant
4 weeks ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeYour Main Responsibilities in This Role: Consultation and Sales : You will advise our German-speaking customers and their families via phone and email, guiding them from the first contact to applying for our assistive devices through their health insurance. Your tasks include: Product consultation Assistance with applications for assistive devices Follow-up...
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Customer Care Liaison
5 days ago
Cape Town, Western Cape, South Africa Status Staffing Full timeA recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : Warehouse Admin / Stock ControlBASIC SALARY : R20 000.00 + Commission + Fuel and Cellphone AllowanceSTART DATE : A.S.A.P / ImmediateREQUIREMENTS:Professional...
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Remote Customer Service Trainer
5 days ago
Cape Town, Western Cape, South Africa Wear The Shield Full timeRemote Customer Service Trainer: Wear The Shield is seeking a skilled Remote Customer Service Trainer to join our team. As a Remote Customer Service Trainer, you will be responsible for developing and delivering training materials to enhance customer service skills. This is a full-time, remote role offering long-term growth opportunities within an...
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Customer Support Consultant
22 hours ago
Cape Town, Western Cape, South Africa RoomRaccoon Full timeRoomRaccoonRoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system.Our diverse team of 110 professionals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA, and Africa.Title: Customer Support Consultant / Customer Care...
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Clinical Support Specialist
5 hours ago
Cape Town, Western Cape, South Africa Exclusively Remote Full timeNurse Admin Assistants play a vital role in supporting our team of remote nurses who provide home visit services in the USA.This is an exciting opportunity to join our small team and contribute to delivering high-quality patient care.To be successful in this role, you will need:Minimum 3 years of nursing experience in a small practice or similar...
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Customer Care Helpdesk
2 weeks ago
Cape Town, Western Cape, South Africa PST Full timePST.AG is looking for a motivated and communicative assistant to support our team in the area of customer management. It offers the opportunity to work in a dynamic, international environment.Responsibilities: • Customer Care: Creating tickets and resolving customer cases. • Customer Communication: Delivering comprehensive, seamless customer support from...
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Help Desk Agent
6 days ago
Cape Town, Western Cape, South Africa ACCS - ARES Customer Care Solutions GmbH Full timeAbout ACCS - ARES Customer Care Solutions GmbH:We provide digital solutions for various industries.We commit to innovation and excellence in our services, focusing on client satisfaction.Job Description:Key ResponsibilitiesFurnish prompt support to customers via phone, email, chat, and social media platforms.Efficiently identify, troubleshoot, and resolve...
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Customer Service Consultant
4 days ago
Cape Town, Western Cape, South Africa RELX Full timeAbout Our BusinessLexisNexis Legal & Professional helps clients succeed by providing access to comprehensive legal and regulatory content. With over 11,800 employees worldwide, we serve customers in more than 150 countries.Job OverviewWe're seeking a skilled Support Consultant to join our team, focusing on delivering top-notch customer support for our range...
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Customer Care Chat Agent
2 weeks ago
Cape Town, Western Cape, South Africa Turfsport Full timeJob title : Customer Care Chat Agent (4 Months Fix-Term)Job Location : Western Cape, Cape TownDeadline : April 07, 2025Quick Recommended LinksJobs by Location Job by industries About the job:In order to deliver on our joint strategy, we are looking for dynamic and motivated Customer Care Chat Agents to join our team. As a Customer Care Chat Agent, you will...
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Customer Support Consultant
6 days ago
Cape Town, Western Cape, South Africa Arvo Full timeJob title: Customer Success ConsultantOur client, based in Somerset West, is on the lookout for a dynamic and customer-focused Customer Support Consultant to join their team. The ideal candidate will be responsible for providing top-notch customer support, managing inquiries with precision and professionalism, and ensuring every interaction leaves a lasting...
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AI Powered Customer Care Strategist
3 days ago
Cape Town, Western Cape, South Africa Amana Living Full timeWe are seeking a highly skilled Senior Human Resource Business Partner to lead our customer care automation efforts. As part of our Customer Care Automation team, you will work closely with stakeholders to identify opportunities for improvement and drive initiatives that enhance the user experience.Key responsibilities include:Identifying and advocating for...