Entry-Level Desktop Support Engineer
4 weeks ago
We are seeking an ambitious and tech-savvy individual to join our team as a Desktop Support Engineer Intern.
Key Responsibilities- Setup & Configuration: Provide exceptional user experiences by setting up and configuring desktop computers and peripherals.
- User Support: Be the go-to person for technical troubles, offering friendly and reliable support via various channels.
- Troubleshooting: Utilize your analytical skills to diagnose and resolve hardware and software issues.
- Software Management: Assist in installing and updating software to ensure seamless performance.
- Team Collaboration: Work closely with our IT team on exciting projects and share your technical expertise.
- Equipment Management: Oversee IT equipment and provide support for printer-related matters.
- Security Champion: Help safeguard our systems by tackling anti-virus challenges head-on.
- Matric 3-Year Diploma/Degree in IT from a public tertiary institution.
- A or N certifications required.
- Basic understanding of Microsoft operating systems (Windows 10/11).
- Knowledge of Microsoft Office 365 and IT hardware components.
- Must be a South African citizen between the ages of 18-35.
- Reside in or around KwaZulu-Natal.
- Not currently employed or part of another internship/learnership program.
- Must have not previously done an internship prior (SETA/Government).
- A 12-month paid internship providing key skills to jumpstart your career.
- Great working hours - Monday to Friday, 8 am - 5 pm.
- Valuable experience in a supportive team environment.
- Opportunity to gain skills in troubleshooting, system upgrades, and more.
- Exposure to cutting-edge tools and technologies.
- Certified copy of ID.
- Certified copy of Qualification Degree or Diploma from a Public Tertiary Institution.
- Updated CV with contact information.
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