Sales and Revenue Growth Manager

4 weeks ago


Cape Town, Western Cape, South Africa Fempower Full time
Sales & Reservations Manager

The Sales & Reservations Manager plays a pivotal role in driving revenue growth and enhancing customer experiences at Fempower. This dynamic leader is responsible for optimizing the reservations department's performance, ensuring seamless communication with clients and agents, and leveraging data insights to inform strategic decisions.

Key Responsibilities:
  • Develop and implement sales strategies to boost revenue and improve customer satisfaction
  • Manage and analyze sales data to identify trends and areas for improvement
  • Collaborate with the sales team to provide guidance and support, ensuring high-quality service delivery
  • Monitor and respond to customer inquiries, resolving issues promptly and professionally
  • Oversee the CRM system, ensuring data accuracy and integrity
  • Conduct regular performance reviews and provide coaching to team members
  • Attend senior management meetings to discuss sales performance, targets, and strategic initiatives
Requirements:
  • Proven track record of sales growth and revenue expansion
  • Excellent communication and leadership skills
  • Ability to analyze data and drive business decisions
  • Experience with CRM systems and data management
  • Strong problem-solving and customer service skills


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