Sales and Revenue Manager

1 week ago

Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

Sales and Revenue Growth

We are seeking an experienced Sales and Revenue Growth professional to join our team at Leeu Collection South Africa (Pty) Ltd.

Main Responsibilities:

  • Develop and execute the sales and revenue growth strategy to maximize occupancy and drive revenue growth.
  • Build and maintain strong relationships with 3rd Party Distributors, including Wholesale, Retail agents, and Consortia in South Africa.
  • Position the business and its services in the marketplace to maximize occupancy and drive revenue growth.
  • Ensure timely delivery of up-to-date service, rate, and promotional information to 3rd Party Distributors.
  • Attend trade shows and events to promote and sell the hotel portfolio and its services.
  • Manage the cost of distribution and ensure correct commission is awarded to 3rd party distributors.
  • Organize and host site inspections.
  • Assist in defining and executing the sales strategy for the future.
  • Review and assess accommodation and sales budget expense.
  • Ensure the Sales CRM system is kept up-to-date and accurate.
  • Produce accurate and timely Sales Activity reports.
  • Ensure all collateral is correct, updated, and user-friendly for trade.
  • Manage Trade Marketing on consortium platforms, social media engagement strategy, and e-blasts.
  • Follow all departmental and hotel health, safety, and security policies.

Requirements:

  • Minimum of 3 years of experience in a similar position within a 5-star luxury property.
  • Hospitality experience would be advantageous.
  • Excellent communication skills, both written and verbal.
  • Computer literacy is a must.
  • Able to re-assess and enhance source market focus and STO structure.
  • Ability to perform competitive benchmark studies, follow market trends, and provide input to sales strategies aligned with the vision of the business.
  • Excellent product knowledge and upselling skills.
  • Able to adhere to rate and offer information distribution deadlines.
  • Able to conduct training and coaching team members on selling, up-sell, and cross-sell techniques.
  • Sustainable quality and attention to detail.
  • Strict confidentiality of customer information.
  • Personal and professional integrity of the highest standard.
  • Sales CRM system experience.

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