E-commerce Account Specialist

4 days ago


Cape Town, Western Cape, South Africa Smollan Group Full time
E-commerce Account Specialist

At Smollan Group, we are seeking a highly skilled E-commerce Account Specialist to join our team. This role is responsible for engaging and onboarding vendors per the client-provided target list.

Key Responsibilities:
  • Lead qualification and vendor engagement to ensure smooth onboarding.
  • Schedule and conduct introduction meetings using Amazon-provided pitch decks.
  • Owning vendor relationships until contract finalization.
Contract Management & KPI Execution:
  • Guide vendors through contract signing and listing information submission.
  • Identify vendors who may struggle with compliance and provide necessary guidance.
  • Ensure accurate tracking of vendor onboarding metrics.
Performance Reporting & Compliance:
  • Maintain accurate vendor onboarding status records.
  • Ensure daily KPI tracking is up to date.
  • Use standardized checklists before escalating any issues.

The ideal candidate will have strong sales and negotiation skills, ability to track onboarding progress, and problem-solving skills.



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