Digital Commerce Director
3 days ago
We're a leading apparel company that values innovation, diversity, and self-expression. Our history dates back to 1873, when we invented the blue jean. Since then, we've continued to pioneer new products, processes, and business practices.
At Levi Strauss & Co., you'll find a workplace where collaboration and open communication thrive. We believe in empowering our employees to be their best selves and to contribute to our mission of making a positive impact on the world.
This role will be responsible for driving the e-commerce strategy and growth of Levi's South Africa business. The ideal candidate will have experience in managing online sales, marketing, and content creation. You'll need to develop a deep understanding of the local market, competitors, and customer needs to create targeted interventions and plans.
Main Responsibilities:- Develop the annual business plan at account level, aligning with the overall e-commerce business objectives.
- Manage the owned e-commerce site (levi.co.za) in South Africa, ensuring seamless user experiences and efficient operations.
- Monitor sales performance regularly, identifying areas for improvement and implementing corrective actions.
- Collaborate with retail merchandising teams to identify product opportunities based on market trends, events, and customer preferences.
- Maintain relationships with commercial teams and external partners to drive expansion and revenue growth.
- Ensure optimal inventory levels across the e-commerce platform, minimizing stockouts and overstocking.
- Oversee logistics operations to guarantee timely dispatch of purchase orders.
- Develop and update A+ content, long and short product descriptions, and image assets to enhance the shopping experience.
- Coordinate with internal and external marketing teams to co-create new marketing opportunities.
- Evaluate marketing plans and provide recommendations to achieve targets while optimizing costs.
- Foster strategic partnerships with banks, wallets, UPI platforms, couponing websites, affiliate sites, and other relevant parties to drive traffic to the e-commerce site.
- Activate promotions and offers according to the plan to maximize sales.
- Analyze frequently raised complaints by vendors, identify root causes, and implement corrective measures.
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