E-Commerce Manager
2 weeks ago
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- Job by industries
Description
Role Overview:
- The E-commerce Account Manager is responsible for engaging and onboarding vendors per the client-provided target list. This role includes lead qualification, setting up vendor meetings, conducting onboarding presentations, and managing the contract finalization process.
Key Responsibilities & Deliverables:
Vendor Engagement & Onboarding
- Conduct Lead Qualification & Chase, ensuring target vendors are engaged
- Schedule and conduct introduction meetings, using Amazon-provided pitch decks
- Own vendor relationships until contract finalization, ensuring smooth onboarding
- Send the onboarding pack (PowerPoint, T&Cs, PHP catalog template) to vendors.
Contract Management & KPI Execution
- Guide vendors through contract signing and listing information submission.
- Identify vendors who may struggle with compliance and provide necessary guidance.
- Ensure accurate tracking of vendor onboarding metrics, reporting progress to leadership.
Performance Reporting & Compliance
- Maintain accurate vendor onboarding status records.
- Ensure daily KPI tracking is up to date
- Use standardized checklists before escalating any issues
- Expedite completion of PHP catalog templates and share them with Amazon VM.
Skills & Competencies Required:
- Sales & Negotiation Skills – Ability to close vendor agreements successfully.
- Presentation & Communication – Comfortably conduct onboarding meetings and negotiations.
- Data Tracking & Reporting – Strong ability to track onboarding progress and update KPI dashboards
- Problem Solving – Ability to identify onboarding issues and escalate when necessary.
Requirements
Minimum Qualifications & Experience:
- Education: Matric + Diploma/Degree in Business or related field preferred.
- Experience: Minimum 3+ years in B2B sales, vendor onboarding, or e-commerce.
- Technical Skills: CRM, PowerPoint, Google Sheets (for tracking).
- Other Requirements: Own reliable vehicle and valid driver's license.
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