E-Commerce Manager

2 weeks ago


Cape Town, Western Cape, South Africa Smollan Full time
Job title : E-Commerce Manager (Cape Town)Job Location : Western Cape, Cape TownDeadline : April 05, 2025Quick Recommended Links
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Description
Role Overview:

  • The E-commerce Account Manager is responsible for engaging and onboarding vendors per the client-provided target list. This role includes lead qualification, setting up vendor meetings, conducting onboarding presentations, and managing the contract finalization process.

Key Responsibilities & Deliverables:

Vendor Engagement & Onboarding

  • Conduct Lead Qualification & Chase, ensuring target vendors are engaged​
  • Schedule and conduct introduction meetings, using Amazon-provided pitch decks​
  • Own vendor relationships until contract finalization, ensuring smooth onboarding​
  • Send the onboarding pack (PowerPoint, T&Cs, PHP catalog template) to vendors.

Contract Management & KPI Execution

  • Guide vendors through contract signing and listing information submission.
  • Identify vendors who may struggle with compliance and provide necessary guidance.
  • Ensure accurate tracking of vendor onboarding metrics, reporting progress to leadership.

Performance Reporting & Compliance

  • Maintain accurate vendor onboarding status records.
  • Ensure daily KPI tracking is up to date​
  • Use standardized checklists before escalating any issues​
  • Expedite completion of PHP catalog templates and share them with Amazon VM.

Skills & Competencies Required:

  • Sales & Negotiation Skills – Ability to close vendor agreements successfully.
  • Presentation & Communication – Comfortably conduct onboarding meetings and negotiations.
  • Data Tracking & Reporting – Strong ability to track onboarding progress and update KPI dashboards​
  • Problem Solving – Ability to identify onboarding issues and escalate when necessary.

Requirements

Minimum Qualifications & Experience:

  • Education: Matric + Diploma/Degree in Business or related field preferred.
  • Experience: Minimum 3+ years in B2B sales, vendor onboarding, or e-commerce.
  • Technical Skills: CRM, PowerPoint, Google Sheets (for tracking).
  • Other Requirements: Own reliable vehicle and valid driver's license.
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