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Inbound Call Centre Representative

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Cape Town, Western Cape, South Africa Surgo HR & Training Full time

As a Venda Speaking Customer Service Advisor in Century City, you will play a critical role in delivering exceptional customer service and driving business growth.

You will be responsible for communicating effectively with clients via an inbound line, responding to general contract and transactional inquiries, and resolving customer issues using the in-house operating system.

To succeed in this role, you must possess excellent communication skills, both written and verbal, and be able to operate in a dynamic environment with a high level of flexibility and adaptability.

The ideal candidate will have a strong background in customer service, preferably in the healthcare, insurance, financial, or administration industry, and possess a clear understanding of relevant legislation.

  • Key Skills and Qualifications:
    • Fluent in Venda (Read, Write, Speak)
    • Passed Grade 12
    • Proficient in MS Office Suite applications
    • Clear Criminal Record