Contact Centre Representative

Join our dynamic team at ENGINEERINGUK as we seek a seasoned Senior Head of Operations to drive our contact centre operations and deliver world-class customer experiences.This role involves overseeing large-scale contact centre operations, developing and implementing policies and procedures, and collaborating with internal and external stakeholders to...

Contact Centre RoleNetwork International is seeking a highly skilled Contact Centre Professional to join our team. As a key member of our contact centre, you will be responsible for delivering exceptional service to our merchants and internal stakeholders, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide technical support where...

About the OpportunityThis is an exciting opportunity to join Callforce as a Contact Centre Leader, playing a crucial role in shaping the future of contact centre solutions. As a leader, you will create purposeful careers for your team, driving success and growth.ResponsibilitiesDevelop and implement strategies to drive sales performance and customer...

Bridgena Barnard & Associates is seeking an experienced Contact Centre Manager - Senior Role to join our team. As a key member of our contact centre team, you will be responsible for managing a team of contact centre staff and ensuring that they provide excellent customer service.Responsibilities:Lead a team of contact centre staff to achieve high levels of...

We are seeking a skilled Contact Centre Agent to join our team at Objective Personnel, a reputable organisation based in Cape Town.About the RoleThis challenging yet rewarding position involves interacting with customers, resolving their queries, and providing solutions that exceed their expectations.Main Responsibilities:Address customer complaints and...

**About the Role**We are looking for an experienced Team Leader to join our Contact Centre team in Cape Town. As a Team Leader, you will be responsible for leading a high-performing team to deliver exceptional customer service and drive business results.The ideal candidate will have a minimum of 3+ years proven Team Leader experience in contact centre...

About the CompanyBoomerang Marketing is a dynamic internationally recognized BPO company based in Cape Town. We are seeking a Senior Operations Manager to lead our contact centre team and drive our success.The ideal candidate will have a passion for the Health Care Industry and a proven track record in leadership positions. With a focus on customer service...

Key ResponsibilitiesThe successful Customer Care Consultant will be responsible for:Providing timely and effective responses to customer inquiries via online chat.Resolving customer issues and concerns in a professional and courteous manner.Documenting customer interactions and updating records as necessary.Staying up-to-date on product knowledge and company...

The primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue.These agents work in a contact centre environment and are responsible for making outbound sales calls to prospects or...

The primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue.These agents work in a contact centre environment and are responsible for making outbound sales calls to prospects or...

Job SummaryWe're seeking a skilled Team Leader to join our dynamic contact centre operations team. As a leader, you'll be responsible for motivating and empowering your team to achieve exceptional results.

At Callforceoutsourcing, we are seeking a skilled Contact Centre Account Manager to join our team. As a key member of our operations, you will be responsible for managing client relationships and ensuring the successful execution of contact centre campaigns.Key Responsibilities:Develop and maintain strong relationships with clients to ensure their needs are...

Key ResponsibilitiesThe Senior Head of Operations will be responsible for:Managing large-scale contact centre operations, driving performance improvements, and leading diverse teams to achieve operational excellence.Liaising with cross-functional teams to deliver solutions and manage relationships with multiple business lines and functions.Ensuring accurate...

Listing reference: click_017985Listing status: OnlineApply by: 25 September 2024Position summaryIndustry: Wholesale & Retail TradeJob category: Call Centre and TelesalesLocation: Cape TownContract: Fixed Term ContractRemuneration: Market RelatedEE position: YesIntroductionTo provide the required level of customer service to Clicks Group customers, to...

About the RoleAs an Contact Center Representative, you will be responsible for providing exceptional customer service to clients. You will handle incoming calls, resolve issues, and provide solutions to meet client needs.You will also be required to work rotational hours, including evenings and weekends.

**Job Summary:**Network International is seeking a Contact Centre Specialist to provide exceptional customer service to our merchants and internal stakeholders. This is a fantastic opportunity to join a dynamic team and contribute to the success of our business.**Responsibilities:**Deliver excellent customer service to all relevant stakeholders, focusing on...

About Igt SolutionsWe are a dynamic BPO and contact centre solutions provider, dedicated to delivering exceptional customer experiences.Job ResponsibilitiesLead and manage site-level operations, ensuring end-to-end delivery of customer experience.Develop and implement operational strategies to achieve business goals and improve customer satisfaction.Manage a...

Job Description:The Sales Consultant role involves working with clients to understand their insurance needs and providing tailored solutions.Main Responsibilities:Analyse client data to identify insurance gaps.Develop and implement sales strategies to meet targets.Build relationships with existing clients to increase loyalty.Essential Qualifications:Minimum...

Ignition Group is seeking talented Sales Professionals to join our dynamic team. As a Sales Expert, you will play a key role in our International Inbound Sales Campaign.Job DescriptionYou will be responsible for engaging with customers, identifying opportunities, and building new solutions. Your ability to communicate effectively and work collaboratively...

About the RoleWe're seeking an experienced Contact Centre Administrator Specialist to join our team at Callforce. In this role, you will be responsible for providing administration support to our recruitment team.Your primary responsibility will be to administer compliance policies and procedures accurately and efficiently. You will also be responsible for...