Inbound Call Center Agent

Call Center Agent at Imperial Logistics in Cape TownThe Call Center Agent plays a vital role in enhancing customer satisfaction through effective communication and problem-solving. This position involves:Responding to customer inquiries via phone, email, or chat.Providing information about products and services.Resolving customer issues in a timely and...

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

Our client in the Property Sector is currently looking for a Call Center Manager to join their finance team as soon as possible in Observatory.Company Overview:They are an innovative, contemporary, and dynamic Real Estate Brokerage located in Cape Town. With a yearly turnover exceeding R2 Billion, they aim to be the forefront brokerage brand globally, driven...

DEBT REVIEW SALES AGENTEver growing call center in the debt review industry looking for punctual and hard working agents to add to our team.we offer basic salary and commission. basic + comm. commission earned based off what you clear / payments and you earn a percentage of that amount. Located in the Athlone district and must be able to travel. * must have...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:- Conduct outbound calls to customers to promote products and services-...

Outbound Call Center Agent (JB5014)Cape Town, Western Cape R5 500 basic plus commission, and incentives PermanentAre you a natural-born salesperson with a passion for connecting with people? Do you thrive on challenges, excel on the phone, and have a proven track record in selling insurance or similar products? If you're goal-driven, confident, and ready to...

Outbound Call Center Agent (JB5014)Cape Town, Western Cape R5 500 basic plus commission, and incentives PermanentAre you a natural-born salesperson with a passion for connecting with people? Do you thrive on challenges, excel on the phone, and have a proven track record in selling insurance or similar products? If you're goal-driven, confident, and ready to...

This role involves delivering exceptional customer experiences through proactive communication and issue resolution.Job Requirements:Bilingual or multilingual skills are essential for success in this roleA minimum of 6-12 months of inbound customer service experience is requiredA clear criminal record is mandatory for this positionAs a front-line support...

Job OverviewWe are seeking a highly skilled Call Center Specialist to join our SWATX team. In this role, you will be responsible for providing exceptional customer service and support through various channels.ResponsibilitiesManage incoming calls and respond to customer inquiries in a professional and timely manner.Provide accurate and up-to-date information...

Job Description:The individual will be a Call Centre Agent, part of a team of Call Centre Agents that:Sell insurance products telephonically to potential policyholders by reading from an approved script,Utilise a call center dialer to manage lead follow-upStrive to achieve insurance policy sales and campaign targetsAssist policyholders with policy...

Our client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...

Our client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...

LOCATIONCape Town, ZAJOB TYPEFull-TimePAY TYPESSalaryPOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are...

Altum HR City of Cape Town, Western Cape, South AfricaCall Center ManagerJob Title: Call Centre Manager - Sales (B2B)Location: Cape Town (Remote Until Teams Are Established)Company: UbuntuAbout Us:At Ubuntu, we believe in the power of connection—both in business and in life. We're a fast-growing, forward-thinking company that thrives on innovation,...

We are looking for a highly motivated Customer Experience Lead to join our team at IGT Solutions. As a key member of our leadership team, you will be responsible for overseeing a team of contact center agents, improving customer satisfaction scores, and streamlining processes.About the RoleThis is an exciting opportunity to join a dynamic team at IGT...

Job title : Call Center SpecialistJob Location : Western Cape, Cape TownDeadline : March 18, 2025Quick Recommended LinksJobs by Location Job by industries Profile Summary:IGT is looking for a Travel Associate / Travel Consultant, providing customer service support by responding to chat/emails and receiving calls on customer concerns on a 24x7 support...

As a highly experienced leader in the airline industry, you will oversee a team of contact center agents at IGT Solutions, ensuring that customer satisfaction scores are consistently met or exceeded. Your expertise in airline operations, policies, and procedures will be invaluable in driving performance and streamlining processes.Job DescriptionWe are...

Client Contact Center Administrator (JB5015)Cape Town, Western Cape R15 000 - R23 000 CTC per month PermanentOur client, a prominent provider of innovative and flexible solutions centered around health, wellness, and financial security, is seeking a client contact center administrator to join their team.The contact center is responsible for the inbound...

Client Contact Center Administrator (JB5015)Cape Town, Western Cape R15 000 - R23 000 CTC per month Permanent Our client, a prominent provider of innovative and flexible solutions centered around health, wellness, and financial security, is seeking a client contact center administrator to join their team. The contact center is responsible for the inbound...

The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant 'fit and proper' requirements of the applicable Acts and the FSCA requirements (a condition of employment). The appointed candidate will be registered with the FSCA. The objective is to...