Outbound/Inbound Call Centre Manager

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to join our Call Centre Learnership program with the intent to become permanent Call Centre Agents.The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to join our Call Centre Learnership program with the intent to become permanent Call Centre Agents.The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be...

The primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue.These agents work in a contact centre environment and are responsible for making outbound sales calls to prospects or...

Call Centre ManagerLocation: Cape Town CBD Salary: R30 0000 R60 000 p.m. We are a leading debt collecting company in the financial services sector based in Cape Town. We are seeking an experienced Call Centre Manager to oversee our inbound and outbound teams, ensuring efficient operations, exceptional customer service and achievement of business...

Job SummaryWe are seeking an experienced Inbound Call Centre Specialist to join our team at Surgo HR & Training. As a key member of our team, you will be responsible for providing exceptional customer service to clients via an inbound line. Your primary objective will be to identify and understand customer needs, delivering exceptional service to increase...

The Nimble Group is committed to delivering exceptional service to our clients. We are seeking highly motivated Call Centre Consultants to join our team in Cape Town.About the RoleAs a Call Centre Consultant, you will be the first point of contact for customers, handling calls, emails, and messages with confidence and professionalism. Your goal will be to...

Job DescriptionThe NCR Management Centre is seeking dynamic and energetic individuals to join our Outbound Call Centre as Call Centre Agents through our comprehensive training program.Key ResponsibilitiesAchieve daily, weekly and monthly sales targets as agreed uponMeet the agreed daily talk time targetObtain, confirm and update all client details accurately...

A vacancy exists for a talented Zulu Speaking Customer Service Advisor to join our team in Century City. We are looking for someone who can deliver exceptional customer service, resolve complex issues, and maintain high productivity levels.About the Job:Provide world-class customer service, ensuring customer satisfaction and loyalty.Effectively manage...

Job Summary:We are seeking a highly skilled Afrikaans Speaking Customer Service Advisor to join our team at Surgo (Pty) Ltd. In this role, you will play a vital part in ensuring exceptional customer experiences while driving business growth.The ideal candidate will have a solid foundation in customer service, administration, and communication. A minimum of...

Join Our TeamThe NCR Management Centre is seeking highly motivated and results-driven individuals to join our team as Call Centre Agents. Our comprehensive training program will equip you with the skills and knowledge needed to succeed in this role.Key ResponsibilitiesAchieve sales targets and performance indicatorsProvide exceptional customer service to...

One of our wholesale - catering / hospitality clients are looking for Top performing Inbound / Outbound Agents / Customer Service to join their call centre in  Brackenfell. This is a 3-month contract. Qualifications and experience:MatricCommunicate in English and Afrikaans No less than 5 years' outbound call centre experienceGreat track record as...

The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant 'fit and proper' requirements of the applicable Acts and the FSCA requirements (a condition of employment). The appointed candidate will be registered with the FSCA. The objective is to...

Position SummaryThe Call Centre Management Position at Callforce involves overseeing the day-to-day activities of the Outbound Sales team. The successful candidate will have experience in managing a sales team and be able to drive results through effective leadership and coaching. Key responsibilities include guiding agents by demonstrating exceptional...

Contact Centre Job DescriptionWe're seeking a highly motivated Inbound Call Specialist to join our team at Callforce. As a Customer Service Consultant, you'll be responsible for delivering exceptional customer care and client resolution through non-face-to-face communication channels.Your key responsibilities will include:Servicing key stakeholders via phone...

Key Responsibilities:Lead Screening & QualificationContact inbound and outbound leads to assess interest and suitability.Ask key questions to determine if leads fit the client profile.Accurately log lead information in the CRM system.Appointment Setting & Follow-UpsSecure qualified meetings for the Sales team.Follow up with warm leads and nurture...

Job SummaryThis role involves working as a Tsonga Speaking Customer Service Advisor in a fast-paced call centre environment. The ideal candidate will be self-motivated, able to work independently, and have excellent communication skills.Key responsibilities include providing exceptional customer service, answering calls, responding to customer requests, and...

Collinson employs over 1,100 talented individuals in over 20 locations worldwide. We're committed to providing an exceptional experience for our clients and their customers.The Job Description:This role involves taking inbound calls in a professional manner, handling and overcoming objections effectively, adhering to targets, and managing both internal and...

Key Responsibilities:Contact potential clients via outbound and inbound calls to introduce and explain debt review services.Assess clients' financial situations to determine their eligibility for debt review.Provide expert advice on debt review solutions, ensuring compliance with the NCA and company policies.Accurately complete and process client...

Our client in the Property Sector is currently looking for a Call Center Manager to join their finance team as soon as possible in Observatory.Company Overview:They are an innovative, contemporary, and dynamic Real Estate Brokerage located in Cape Town. With a yearly turnover exceeding R2 Billion, they aim to be the forefront brokerage brand globally, driven...

Opportunity to work for a well established financial company that offers great benefits, vibey working environment and opportunity to grow.Successful applicant will be responsible for selling insurance products (life cover, funeral cover, income protection plans, disability cover & criticall illness) to potential clients. Responsibilities:Sales of...