Outbound/Inbound Call Centre Manager

Job Description:The successful Inbound Call Centre Agent will be responsible for delivering exceptional customer service via inbound calls. They will identify and understand customer needs, providing first-class support to increase business profitability while treating customers fairly.Key Responsibilities:Respond to customer inquiries and resolve...

Job OverviewWe are seeking an experienced Call Centre Operations Manager to lead our inbound and outbound teams at HR Genie. As a key member of our team, you will play a crucial role in driving business growth by ensuring efficient operations, delivering exceptional customer service, and achieving business objectives.ResponsibilitiesOversee the management of...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to join our Call Centre Learnership program with the intent to become permanent Call Centre Agents.The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be...

Call Centre ManagerLocation: Cape Town CBD Salary: R30 0000 R60 000 p.m. We are a leading debt collecting company in the financial services sector based in Cape Town. We are seeking an experienced Call Centre Manager to oversee our inbound and outbound teams, ensuring efficient operations, exceptional customer service and achievement of business...

The primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue.These agents work in a contact centre environment and are responsible for making outbound sales calls to prospects or...

Job Description:The Sales Consultant role involves working with clients to understand their insurance needs and providing tailored solutions.Main Responsibilities:Analyse client data to identify insurance gaps.Develop and implement sales strategies to meet targets.Build relationships with existing clients to increase loyalty.Essential Qualifications:Minimum...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:- Conduct outbound calls to customers to promote products and services-...

The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant 'fit and proper' requirements of the applicable Acts and the FSCA requirements (a condition of employment). The appointed candidate will be registered with the FSCA. The objective is to...

One of our wholesale - catering / hospitality clients are looking for Top performing Inbound / Outbound Agents / Customer Service to join their call centre in  Brackenfell. This is a 3-month contract. Qualifications and experience:MatricCommunicate in English and Afrikaans No less than 5 years' outbound call centre experienceGreat track record as...

Are you an ambitious individual looking to launch your career in customer service? The NCR Management Centre's Call Centre Sales and Service Learner programme offers a unique opportunity for dynamic individuals to develop their skills and knowledge in a fast-paced and challenging environment.Key Responsibilities:Provide exceptional customer service to...

Key Responsibilities:Lead Screening & QualificationContact inbound and outbound leads to assess interest and suitability.Ask key questions to determine if leads fit the client profile.Accurately log lead information in the CRM system.Appointment Setting & Follow-UpsSecure qualified meetings for the Sales team.Follow up with warm leads and nurture...

Key Responsibilities:Contact potential clients via outbound and inbound calls to introduce and explain debt review services.Assess clients' financial situations to determine their eligibility for debt review.Provide expert advice on debt review solutions, ensuring compliance with the NCA and company policies.Accurately complete and process client...

Call Centre Manager needed for a 120 Debt Collection Seater. Your responsibility will be the management of these individuals and Team leads in the prof execution of daily tasks Grade 12 / Matric essential Diploma / Certificate in a Business discipline Experience as a Manager within a Call Centre Debt Collection a distinct advantages Report writing High...

Opportunity to work for a well established financial company that offers great benefits, vibey working environment and opportunity to grow.Successful applicant will be responsible for selling insurance products (life cover, funeral cover, income protection plans, disability cover & criticall illness) to potential clients. Responsibilities:Sales of...

Call Centre Manager needed for a 120 Debt Collection Seater. Your responsibility will be the management of these individuals and Team leads in the professional execution of daily tasks.Qualifications:Diploma / Certificate in a Business discipline.Experience as a Manager within a Call Centre.Debt Collection experience is a distinct advantage.High degree of...

Call Centre Manager needed for a 120 Debt Collection Seater. Your responsibility will be the management of these individuals and Team leads in the professional execution of daily tasks.Qualifications:Diploma / Certificate in a Business disciplineExperience as a Manager within a Call CentreDebt Collection a distinct advantageHigh degree of analytical skills...

Our client in the Property Sector is currently looking for a Call Center Manager to join their finance team as soon as possible in Observatory.Company Overview:They are an innovative, contemporary, and dynamic Real Estate Brokerage located in Cape Town. With a yearly turnover exceeding R2 Billion, they aim to be the forefront brokerage brand globally, driven...

Distribution Centre Manager needed for a wholesale distribution company in Cape Town.POSITION INFO :We are seeking an experienced Distribution Centre Manager to join a dynamic team within a wholesale distribution company. The ideal candidate will have a strong background in managing distribution operations, with a preference for experience in the Fast-Moving...

Job title : Telesales ClerkJob Location : Western Cape, Cape TownDeadline : April 26, 2025Quick Recommended LinksJobs by Location Job by industries Job ObjectivesReduce the number of drop calls to zero Maintaining a service Level 95% Meet inbound calls target Manage the chat and e-mail channels, ensuring immediate response to online clients and resolution...

Paqueta Personnel is a leading recruitment agency seeking an Outbound Call Center Representative to join our team. As a key member of our collections department, you will be responsible for communicating with customers and resolving outstanding accounts.About the Company :Paqueta Personnel is a reputable recruitment agency with a strong presence in Montague...