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Technical Support Specialist

4 weeks ago

Durban, KwaZulu-Natal, South Africa beBee Professionals Full time

BeBee Professionals is a leading organization in the field of technical support, and we are currently seeking a highly skilled Technical Support Specialist to join our team in Durban. The ideal candidate will have a strong background in computer science and excellent problem-solving skills.

The estimated annual salary for this position is $40,000-$60,000, depending on experience.

Job Description

We are looking for a talented individual who can provide exceptional technical support to our customers. Key responsibilities include:

  • Providing timely and effective technical assistance to resolve customer issues
  • Troubleshooting complex technical problems and developing creative solutions
  • Collaborating with cross-functional teams to ensure seamless support operations

Required Skills and Qualifications

To be successful in this role, you will need:

  • A degree in Computer Science or a related field
  • At least two years of experience in a technical support role
  • Excellent problem-solving and communication skills
  • Knowledge of Windows and Linux operating systems
  • Experience with network and server administration

Benefits

We offer a competitive compensation package, including:

  • An attractive annual salary range of $40,000-$60,000
  • Ongoing training and professional development opportunities
  • A collaborative and dynamic work environment

Why BeBee Professionals?

We are a progressive organization that values innovation, teamwork, and customer satisfaction. If you are a motivated and skilled individual who is passionate about providing exceptional technical support, we encourage you to apply for this exciting opportunity.