Customer Service Support Specialist

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

Western Cape, CPT - Northern Suburbs - R 8000 - R 12000 Monthly Basic Salary (Negotiable) N/Subs Customer Services Consultant post available ASAP for an online Sales Company. N/Subs Customer Services Consultant post available ASAP for an online Sales Company. Matric Excellent command of English Indigenous SA languages advantages but not essential Admin...

Reside in area - this role is based in Century City Grade 12 Excellent customer service and communication skills PC literate Duties: but not limited to Dealing with customers Scheduling installations Invoicing Local procurement Scheduling technicians Liaison with couriers Controlling warranties For more information please contact: - Marlene...

**The role**: The Customer Journey Specialist will play a pivotal role in enhancing customer tenure and fostering loyalty across Mweb and Web Africa brands through direct to customer communication. Reporting directly to the CRM Manager, this individual will primarily focus on developing, executing, and enhancing automated customer communications, to maximise...

Job OverviewWe are seeking a skilled IT Support Specialist to join our team at Acnode CC.Salary: $45,000 - $60,000 per yearKey Responsibilities* Install and commission computer hardware and software to ensure seamless system operation.* Maintain customer desktop and networking equipment to prevent technical issues.* Analyze and resolve complex problems that...

Grab this opportunity where you will be given the chance to study and work **AT THE SAME TIME**! We are offering a 12 month Learnership programme where successful applicants will attend classroom-based training combined with practical on-the-job work experience in our Customer Services team to obtain a nationally recognised qualification in Contact Centre...

The purpose of this role is to provide second-level technical support to all internal staff onsite, ensuring the timely and effective resolution of technical issues. The Second Level Technical Support Specialist will serve as a key resource for troubleshooting, diagnosing, and resolving complex technical problems, ensuring that all employees have the tools...

Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Agent **at our** Cape Town International Airport**. The successful applicant** **will report to the **Manager: Base Airport** **RESPONSIBILITIES**: - Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

PURPOSE OF THE JOB Expedites the process of the import/export cargo with the clearing agent focussing on customs compliance and engaging with all governmental agencies such as SARS / BLNE revenue authorities / Port Health, etc. To facilitate clearance into and out of the country. Validates all shipments before sending them off to the clearing agents....

Oversee the smooth running of assigned accounts, including financial aspects and resolution of operational issues. - Conduct regular client visits to establish and maintain strong relationships. - To manage assigned accounts, addressing customer inquiries and resolving any issues or concerns. - Collaborate with internal teams, including sales, Bureau...

Management of the daily operations of Boutique - Uphold the values of exemplary customer service through modelling of behavior and establishing appropriate guidelines. - Monitor sales on a daily basis with a goal to maximize store profitability without sacrificing customer service. - Timely ordering of merchandise and supplies with focus on overall inventory...

**Main Purpose of the Job**: The Connect division in Cape Town currently has vacancies for a Sales Support Administrator reporting to the Back Office Team Manager, who will be responsible for providing sales administrative and customer support. **Job Output**: Provide administrative support to the Sales Contact Centre Team, to meet minimum performance...

The estimated salary for this role is between $40,000 and $60,000 per annum.At Time Personnel, we are seeking a highly skilled Customer Service Coordinator to join our team. The ideal candidate will possess excellent communication skills in English and Afrikaans, with a minimum of 2 years of experience in customer service or front-of-house roles.This is an...

PURPOSE OF THE JOB Expedites the process of the import/export cargo with the clearing agent focussing on customs compliance and engaging with all governmental agencies such as SARS / BLNE revenue authorities / Port Health, etc. To facilitate clearance into and out of the country. Validates all shipments before sending them off to the clearing agents....

Job Summary: We are seeking a highly skilled Microsoft System Support Specialist to join our team at Data Centrix.About the Role: As a Microsoft System Support Specialist, you will be responsible for providing expert support for our clients' Endpoint Manager (SCCM and Intune), Microsoft server and Cloud services. You will work closely with our technical...

**Main Purpose of the Job**: The Billing & Client Services Department currently has a vacancy for a Client Services Administrator who will be responsible for providing support to all Mweb customers with the purpose of information sharing, accurate and timeous processing and resolving of billing, client service and admin related queries whilst ensuring and...

Customer Interaction: Customer liaison - and reporting Service level agreements Customer Invoicing and attending to queries Customer visits (if required) Managing of afterhours activities Operations: Managing Fleet (Including Planning and Allocations) Managing Vehicle Maintenance and Repairs Including COF and Servicing, Fridge and tail lift Fridge and...

The purpose of this role is to provide second level technical support to all internal staff onsite. **Key responsibilities**: **1. Ticket Management** - Acknowledge calls logged in Ticket Management System in adherence to internal SLA’s - Monitor assigned tickets in queue and process based on priority - Take ownership of user problems. - Follow up on...