Account Manager

7 months ago


Northern Suburbs, South Africa Service Solutions Staffing Full time

Oversee the smooth running of assigned accounts, including financial aspects and resolution of operational issues.
- Conduct regular client visits to establish and maintain strong relationships.
- To manage assigned accounts, addressing customer inquiries and resolving any issues or concerns.
- Collaborate with internal teams, including sales, Bureau Services, operations, and technical support, to ensure seamless customer experience and effective account management.
- Identify and pursue opportunities for upselling and cross-selling additional products or services to existing clients.
- Proactively address any potential account risks and implement strategies to mitigate them.
- Demonstrate self-motivation and drive to achieve targets and exceed expectations.
- Pay meticulous attention to detail, ensuring accuracy and quality in all aspects of client interactions and account management.

Qualifications and Skills:

- Previous experience in account management or a related customer facing role is preferred.
- Excellent communication and presentation skills, both verbal and written.
- Proven ability to build and maintain strong relationships with clients.
- A self-motivated individual with a positive attitude and strong interpersonal skills.
- Demonstrated attention to detail and accuracy in managing client accounts and information.
- Possess a humble, friendly, and kind demeanor, creating a positive and welcoming atmosphere for clients and colleagues alike.
- Valid driver’s license and access to own transportation for client visits.

For more information please contact:

- Marlene Smith


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