Customer Service Team Manager

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

Reside in area - this role is based in Century City Grade 12 Excellent customer service and communication skills PC literate Duties: but not limited to Dealing with customers Scheduling installations Invoicing Local procurement Scheduling technicians Liaison with couriers Controlling warranties For more information please contact: - Marlene...

Customer Interaction: Customer liaison - and reporting Service level agreements Customer Invoicing and attending to queries Customer visits (if required) Managing of afterhours activities Operations: Managing Fleet (Including Planning and Allocations) Managing Vehicle Maintenance and Repairs Including COF and Servicing, Fridge and tail lift Fridge and...

Western Cape, CPT - Northern Suburbs - (Market related) Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Agent **at our ** **will report to the **Airport Manager** RESPONSIBILITIES: - Assist passengers with ticket sales, bookings and flight changes including explaining rules terms and conditions, regulations and...

Job DescriptionAs a Customer Service Agent at Dante Personnel, you will be responsible for ensuring the smooth processing of sales orders, from capturing orders within specified deadlines to dispatching them on time. Your daily tasks will include managing production and import orders, as well as handling customer feedback and quotations.Key...

Oversee the smooth running of assigned accounts, including financial aspects and resolution of operational issues. - Conduct regular client visits to establish and maintain strong relationships. - To manage assigned accounts, addressing customer inquiries and resolving any issues or concerns. - Collaborate with internal teams, including sales, Bureau...

Western Cape, CPT - Northern Suburbs - R 8000 - R 12000 Monthly Basic Salary (Negotiable) N/Subs Customer Services Consultant post available ASAP for an online Sales Company. N/Subs Customer Services Consultant post available ASAP for an online Sales Company. Matric Excellent command of English Indigenous SA languages advantages but not essential Admin...

Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Agent **at our** Cape Town International Airport**. The successful applicant** **will report to the **Manager: Base Airport** **RESPONSIBILITIES**: - Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations...

Grab this opportunity where you will be given the chance to study and work **AT THE SAME TIME**! We are offering a 12 month Learnership programme where successful applicants will attend classroom-based training combined with practical on-the-job work experience in our Customer Services team to obtain a nationally recognised qualification in Contact Centre...

Management of the daily operations of Boutique - Uphold the values of exemplary customer service through modelling of behavior and establishing appropriate guidelines. - Monitor sales on a daily basis with a goal to maximize store profitability without sacrificing customer service. - Timely ordering of merchandise and supplies with focus on overall inventory...

We are on the lookout for a Team Leader in WC- Noerhern Suburbs As a Team Leader, you will be responsible for: - Sales Management - Shelf Health Management - Control Expenses - Execution of Point of Purchase - Administration - Customer Service and Satisfaction - 2-3 years Operations experience in a Field Marketing structure/sales and merchandising...

To manage and oversee the smooth functioning of a team of Multimedia Agents in order to achieve service levels, positive customer experiences and to build and maintain an integrated and balanced people management approach. **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Ensure correct procedures are followed and...

National truck rental company, with offices in Parow Industria is seeking to employ a rental agent to join their team Duties - Monitoring of non-revenue kilometres and capturing data. - Monitoring of non-revenue fuel. - Management and maintenance of fleet - Generate Rental Agreements - Generate invoices - Generate Orders and GRV’s - Daily Fleet Check -...

**Western Cape**, CPT - Northern Suburbs** **Negotiable Cost To Company (Market related, Negotiable)** Opportunity Available!! Our leading client in the Forestry Sector is looking to employ a Customer Relationship Manager to join their dynamic team in Cape Town. - Promote and sell the companies products - Promote sales, manage customer relations and...

Job DescriptionWe are seeking a highly skilled and experienced Customer Service Agent to join our team at Time Personnel. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring that their needs are met in a timely and professional manner.Key Responsibilities:Draft quotes and assist...

REQUIREMENTS Matric (or equivalent qualification) Bilingual in English and Afrikaans Minimum 3 years experience in customer service / internal sales Advanced Excel skills this will be tested on interview level Must have experience working on any ERP system Basic knowledge of export processes will be an advantage Able to work in a fast-paced, high-pressure...

To manage the daily activities and driving the performance of a team of Early Stage Collection agents, in order to meet the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision. **Main Activities** **1. **Manage daily operations** -...

Job Summary: We are seeking a highly organized and communicative Customer Service Administrator to join our team at Time Personnel. The successful candidate will be responsible for managing the switchboard, greeting customers, and maintaining a neat and tidy reception area.Key Responsibilities:Manage the switchboard and answer calls in a professional and...

The Team Manager: Middle Stage Collections is responsible for meeting the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision of operations and employee activities of the Collections Team. **Manage daily operations** - Develop and...