Customer Service Team Manager

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

Montague Gardens National tracking company with Offices based in Montague Gardens is seeking to employ a Service / Customer Controller to join their busy team Duties, but not limited to Arranging technician call outs to sites and clients Job Cards Credit notes Invoicing Admin duties Client liaison Manage time effectively Multi task Deal in a...

Brackenfell **Key Responsibilities and accountabilities**: - Ensure all service calls are timeously and accurately captured and updated on Eworks - Ensure all clients are informed of service appointments and/or changes and updates - Follow up on completed service calls to ensure customer satisfaction - Escalate service issues to service manager (and...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

Reside in area - this role is based in Century City Grade 12 Excellent customer service and communication skills PC literate Duties: but not limited to Dealing with customers Scheduling installations Invoicing Local procurement Scheduling technicians Liaison with couriers Controlling warranties For more information please contact: - Marlene...

**Main Purpose of the Job**: The Customer Retentions Department currently has a vacancy for a Retention Customer Service Representative who will be responsible for providing accurate friendly and professional inbound and outbound support and guidance to all Mweb customers with a key focus on business retentions at the highest level across various channels...

**Main Purpose of the Job**: The Customer Retentions Department currently has a vacancy for a Retention Customer Service Representative who will be responsible for providing accurate friendly and professional inbound and outbound support and guidance to all Mweb customers with a key focus on business retentions at the highest level across various channels...

Western Cape, CPT - Northern Suburbs - R 8000 - R 12000 Monthly Basic Salary (Negotiable) N/Subs Customer Services Consultant post available ASAP for an online Sales Company. N/Subs Customer Services Consultant post available ASAP for an online Sales Company. Matric Excellent command of English Indigenous SA languages advantages but not essential Admin...

Oversee the smooth running of assigned accounts, including financial aspects and resolution of operational issues. - Conduct regular client visits to establish and maintain strong relationships. - To manage assigned accounts, addressing customer inquiries and resolving any issues or concerns. - Collaborate with internal teams, including sales, Bureau...

The provision of proactive management of a 24x7 Service Desk Team. The role will take an influential lead in managing change and the implementation/development of an end-to-end ‘total’ Incident Management process, based on ITIL concepts. The position will ensure an effective approach to the management of all day-to-day Service Desk activities and...

Western Cape , CPT - Northern Suburbs R7 000R9 500 Monthly Big player in the cellular industry is looking for experienced highly customer centric call centre agents to service their clients. Big player in the cellular industry is looking for experienced highly customer centric call centre agents to service their clients. **Experience**: at least 2...

We have communities that need team leaders like you. We are looking for a bright, talented, self-motivated management / caretaker TEAM for our Manufactured Home Community in the Northern Suburbs of Minnesota. TEAM consists of one full time maintenance and one part time manager/ caretaker. Duties include, but are not limited to: Manager: Customer service...

**Customer Service Manger** This position is required to work closely with the Senior Planner and Merchandising Manager to analyze customer activity, forecast sales, select forward-trending merchandise, and replenish stores optimally to maximize trading opportunities and minimize stock holdings in store. Ownership of the Wholesale Orderbook with regards to...

**Western Cape**, CPT - Northern Suburbs** **Negotiable Cost To Company (Market related, Negotiable)** Opportunity Available!! Our leading client in the Forestry Sector is looking to employ a Customer Relationship Manager to join their dynamic team in Cape Town. - Promote and sell the companies products - Promote sales, manage customer relations and...

Our client, a busy and thriving Car Rental Company is looking for young, bubbly, and vivacious individuals to assist with Customer Relations. Your duties will include; welcoming both local and international guests with welcome boards and directing them through the airport, offering this company’s services at the terminals and outside the branch as well as...

Clearing and forwarding company in Montague Gardens is seeking to employ a Warehouse Assistant **Qualification and Experience**: Minimum qualification of Grade 12 and willing to study further as the position may require Minimum of 1 years within a warehouse / logistics environment **Skills and Competencies**: Customer service orientated, must be able to...

National and ever growing Logistics and rental company in Blackheath is seeking to employ a branch administrator to join their team Some functions, but not limited to: General Office administration Answer questions from customers about prices and which vehicles are available Take bookings and explain the terms of rental agreements Complete paperwork,...