Client Services Administrator

**Main Purpose of the Job**: The Billing & Client Services Department currently has a vacancy for a Client Services Administrator who will assist with the monthly billing processes - with the focus on completeness of billing **Job Output**: - Investigating and resolving discrepancies between customer billing and 3rd party billing - Support Management with...

**Role purpose** The Senior Fund Administrator is responsible in ensuring the compilation, reviewing and dissemination of investment and regulatory reports via dedicated reporting systems and processes, taking responsibility in the administration of the systems and ensuring accurate and timeous delivery to clients. The individual may be required to work...

**Role purpose** The position requires the individual to be active in the compilation, review and dissemination of investment and regulatory reports via dedicated reporting systems and processes, taking responsibility in the administration of the systems and ensuring accurate and timeous delivery to clients. **Specific Duties**: - Report review (when...

**Main Purpose of the Job**: The Billing & Client Services Department currently has a vacancy for a Client Services & Collections Representative who will be responsible for providing customer support - that includes information sharing, resolving of client services related queries and to do active outbound collections on overdue accounts. **Job Output**: -...

Curo is looking for a dynamic Query Resolution Administrator to join the Query Resolution team. The individual should be a self-starter who is able to support the Query Resolution Team Manager with a variety of administration tasks, and the team in resolving highly complex Client queries within the agreed timeframes. As the individual will be client facing,...

Responsibilities: Resolving customer queries and requests from incoming calls and email correspondence. Email and fax the accounts to the clients. General ad-hoc tasks Assist in creating and implementing client-focused strategies to improve service delivery. Report writing and data analysis. Requirements: At least 2 years relevant experience. Fully bilingual...

Responsibilities: Resolving customer queries and requests from incoming calls and email correspondence Email and fax the accounts to the clients. General ad-hoc tasks Assist in creating and implementing client-focused strategies to improve service delivery. Report writing and data analysis. Requirements: At least 2 years relevant experience. Fully bilingual...

Responsibilities: Resolving customer queries and requests from incoming calls and email correspondence. Email and fax the accounts to the clients. General ad-hoc tasks Assist in creating and implementing client-focused strategies to improve service delivery. Report writing and data analysis. Requirements: At least 2 years relevant experience. Fully bilingual...

**Job Overview**We are seeking a highly skilled Client Service Administrator to join our team at Persona Staff. In this role, you will be responsible for providing exceptional customer service and support to our clients.

To manage all outbound and inbound administration functions on the telephony platform(Presence/Avaya) **Enable the optimal use of the Hosted Contact Centre** - Ensure that the Presence Dialler and Multi-Media services are operating optimally in order to support the business strategy - Liaise with external IT service providers for fault resolution and new...

My client in Wealth Administration has a vacancy for an Administrator. If you work in Wealth Administration, supporting a team then this could be your next career move. Alternatively if you are in Sales and prefer a role in support then this may just be for you. You have knowledge of FICA and FAIS, familiar with creating new accounts and monitoring...

**Role purpose** To provide comprehensive trade support for Institutional Clients, Asset Managers, Mancos, and Insurance Companies outsourcing part or all of their operations to Curo Fund Services. The role involves reconciling various client stock and cash portfolios, ensuring alignment between investment accounting and asset servicing systems and...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

Company Overview:We are a professional staffing agency, Persona Staff (Pty) Ltd, committed to delivering exceptional service to our clients. Our goal is to provide skilled professionals who meet the needs of our clients.Job Description:As a Client Service Administrator, you will be responsible for resolving customer queries and requests from incoming calls...

**Main Purpose of the Job**: The Connect division in Cape Town currently has vacancies for a Sales Support Administrator reporting to the Back Office Team Manager, who will be responsible for providing sales administrative and customer support. **Job Output**: - Provide administrative support to the Sales Contact Centre Team, to meet minimum performance...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

**Role purpose** This role will be responsible for the execution of processes and controls relating to Corporate actions, on either the Local or International side of the team, as well as for the collating and keeping of KPI’s. This role has a focus on an internal controlled environment including compliance with client and market requirements, policies...