IT Support Specialist

4 weeks ago


Cape Town Northern Suburbs, South Africa Acnode CC Full time
Job Overview
We are seeking a skilled IT Support Specialist to join our team at Acnode CC.

Salary: $45,000 - $60,000 per year

Key Responsibilities
* Install and commission computer hardware and software to ensure seamless system operation.
* Maintain customer desktop and networking equipment to prevent technical issues.
* Analyze and resolve complex problems that arise at customer sites, ensuring prompt resolution and high-quality service.
* Manage and resolve all calls placed for the Desktop Support environment, meeting or exceeding service level agreements (SLAs).

Requirements
* A minimum of 1 year of work experience in IT, with a strong background in hardware and software installation, maintenance, and troubleshooting.
* Excellent communication and interpersonal skills, with the ability to effectively communicate with customers and colleagues at all levels.
* Proficiency in Microsoft packages and other relevant technologies.

Benefits
* Competitive salary range: $45,000 - $60,000 per year.
* Opportunities for professional growth and development within the company.
* Collaborative and dynamic work environment.

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