Hotel Reservation and Guest Services Coordinator

6 days ago


Cape Town, Western Cape, South Africa SET Recruitment Consultants Full time

We are currently seeking a highly skilled Hotel Reservationist to join our dynamic team at SET Recruitment Consultants. With the primary responsibility of booking hotel rooms for guests, this role requires exceptional interpersonal skills and attention to detail.

As a key member of our hospitality team, you will work closely with booking agents and perform site inspections as needed. Strong communication skills in Afrikaans and English are essential, and proficiency in using OPERA software would be advantageous.

In this role, you will also be responsible for general administrative tasks, including communicating with guests and colleagues. If you possess a passion for hospitality and have relevant experience in a similar role, we encourage you to apply.

Salary: Approximately R180,000 per annum, depending on experience.

The ideal candidate will possess a relevant qualification in a hospitality field and excellent organizational skills. They will also be reliable, hardworking, and computer literate. If you meet these requirements and are passionate about delivering exceptional customer service, we invite you to submit your application.



  • Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Reservation Services Coordinator to join our team at Leeu Collection South Africa (Pty) Ltd. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing exceptional guest service.Main Responsibilities:Taking Reservations: The ideal candidate will...


  • Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Reservationist. The successful candidate will be responsible for managing reservations, providing exceptional guest service, and ensuring seamless operations within our hotel.Key ResponsibilitiesManage reservations and coordinate guest staysProvide exceptional...


  • Cape Town, Western Cape, South Africa Career Custodians Full time

    Job Title: Online Reservations ConsultantAbout the Role:We are seeking a detail-oriented, customer-focused Online Reservations consultant who thrives in a collaborative and dynamic environment. If you have a passion for organization and excellence, this role offers you the opportunity to support our reservations team. Your strong communication skills,...


  • Cape Town, Western Cape, South Africa Red Carnation Hotels Full time

    Job Purpose:To assist with the management of the reservations function for two properties, ensuring the highest standard of performance and service is achieved when reserving accommodation and additional services for Red Carnation Hotels.Key Responsibilities:- Supervise the Reservations Team in accordance with Red Carnation Hotel Management principles-...


  • Cape Town, Western Cape, South Africa Career Custodians Full time

    About the RoleVillage N Life is a leading local Tourism and Hospitality group that prioritizes delivering exceptional experiences. We're dedicated to our employees' growth and offer a supportive work environment that fosters career development and incentives.Our team at The Bay Hotel, situated in the heart of Camps Bay with breathtaking views of the Twelve...


  • Cape Town, Western Cape, South Africa Career Custodians Full time

    About the RoleWe are seeking a detail-oriented and customer-focused Reservations Consultant to join our team at The Bay Hotel. As a key member of our reservations team, you will be responsible for handling calls and inquiries regarding reservations, managing bookings from Online Travel Agents efficiently, and providing information about properties and...


  • Cape Town, Western Cape, South Africa Career Custodians Full time

    Career Opportunity: We are seeking a highly skilled and detail-oriented Online Reservations Consultant to join our team at The Bay Hotel. As a key member of our reservations department, you will be responsible for managing online bookings, handling customer inquiries, and collaborating with other departments to ensure exceptional guest experiences.About the...


  • Cape Town, Western Cape, South Africa Totalstay Full time

    About the Role:The Central Reservations Agent is responsible for handling requests and bookings from guests prior to arrival, as well as companies and travel agents via phone and other platforms. This role requires attention to detail to ensure accurate booking information is input into the reservation system and that records are maintained in all online...


  • Cape Town, Western Cape, South Africa PULLMAN Full time

    Job SummaryWe are seeking a highly skilled Hotel Communications Coordinator to join our team at PULLMAN.Key ResponsibilitiesRespond to all incoming calls and guest requests in a timely and professional manner, adhering to the highest standards of customer service.Transfer calls to the appropriate destination while maintaining a high level of accuracy and...


  • Cape Town, Western Cape, South Africa Totalstay Full time

    About TotalstayTotalstay is a leading provider of vacation rentals, combining the best-practice of top hotels with the flexibility and freedom of DIY travel. Our goal is to provide an unforgettable experience for our guests, from start to finish.Job Title: Travel Reservation CoordinatorWe are seeking a highly skilled Travel Reservation Coordinator to join...


  • Cape Town, Western Cape, South Africa The Royal Portfolio Full time

    Reservations AgentThe Reservations Agent plays a vital role in delivering exceptional guest experiences at The Royal Portfolio. This position requires a skilled and knowledgeable individual to facilitate seamless interactions between guests, agents, and internal stakeholders.Main ResponsibilitiesProvide accurate and timely information to trade partners,...


  • Cape Town, Western Cape, South Africa Set Consulting Full time

    We are looking for a skilled Hotel Reservation Specialist to join our dynamic team at Set Consulting. The ideal candidate is a professional who is engaging, with excellent interpersonal skills and a well-groomed appearance. They should be reliable and hardworking, with professional communication skills in Afrikaans and English. The successful candidate will...


  • Cape Town, Western Cape, South Africa Career Custodians Full time

    About UsVillage N Life, a leading local Tourism and Hospitality group, is dedicated to delivering exceptional experiences. Our commitment to excellence extends beyond the ordinary, striving for that extra 10% in customer satisfaction.We're looking for a detail-oriented and customer-focused Luxury Reservations Coordinator who thrives in a collaborative...


  • Cape Town, Western Cape, South Africa Belmond Full time

    Role OverviewWe are seeking a highly skilled Luxury Experience Coordinator to join our team at Mount Nelson, A Belmond Hotel.About the RoleThis is a fantastic opportunity for an experienced Guest Services professional to provide exceptional luxury hospitality experiences for our guests. As a key member of our front-of-house team, you will be responsible for...


  • Cape Town, Western Cape, South Africa Career Custodians Full time

    Hotel Operations Officer Job DescriptionCareer Custodians is seeking a highly skilled and detail-oriented Hotel Operations Officer to join our dynamic team. As a key member of our hospitality team, you will play a crucial role in ensuring the smooth operation of our hotel.Main Responsibilities:Front Desk Operations: Manage the front desk, handle guest...


  • Cape Town, Western Cape, South Africa Neptune Full time

    Hotel Booking Coordinator OpportunityWe are seeking a highly organized and customer-focused Hotel Booking Coordinator to join our team at Neptune in Cape Town.The primary responsibility of the Hotel Booking Coordinator will be managing reservations, assisting customers, and ensuring smooth and efficient booking processes.The ideal candidate should possess...


  • Cape Town, Western Cape, South Africa SET Recruitment Consultants Full time

    We are seeking a skilled Hotel Reservationist to contribute to the success of our dynamic hotel team. The ideal candidate will possess excellent communication skills, a professional demeanor, and a passion for delivering exceptional guest experiences.Key Responsibilities:Booking hotel rooms for guests with precision and attention to detail.Collaborating with...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Job Title: Reservations ConsultantWe are seeking a highly skilled and organized Reservations Consultant to join our team at Proactive Recruitment. As a key member of our reservations team, you will be responsible for receiving and accurately processing reservation bookings and general inquiries, ensuring an effective and courteous service at all times.Main...


  • Cape Town, Western Cape, South Africa Career Custodians Full time

    We are Career Custodians, a leading local Tourism and Hospitality group where we strive to exceed expectations. If you thrive in a company culture that prioritizes employee growth through career development and incentives, this may be the opportunity for you. Where exceptional people and opportunities await.The Bay Hotel, situated between the majestic Twelve...

  • Front Office Host

    3 weeks ago


    Cape Town, Western Cape, South Africa Career Custodians Full time

    Job Title: Front Office HostVillage N Life, a leading Tourism and Hospitality company, is seeking a dedicated and passionate Front Office Host to join their team at their luxury property in Camps Bay. As a key member of the front office team, the successful candidate will be responsible for overseeing daily front office desk operations, ensuring employee...