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Hotel Front Desk Associate
2 months ago
Key Responsibilities:
Deliver exceptional customer service to guests, ensuring a warm and welcoming experience.
Manage guest arrivals and departures, handling check-ins and check-outs efficiently.
Provide accurate and timely information to guests regarding hotel facilities, services, and local attractions.
Respond to guest inquiries and resolve issues promptly and professionally.
Collaborate with hotel staff to ensure seamless guest experiences.
Essential Skills:
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and multitask effectively.
High level of English proficiency, both spoken and written.
Previous experience in customer-facing roles, preferably in hospitality.
Desirable Qualifications:
Experience with hotel software and systems.
Basic cash handling skills.
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