Chief Data Centre Operations Director

1 week ago

Centurion, Gauteng, South Africa Plus1X Solutions (Pty) Ltd Full time
About the Role

We are seeking a highly skilled and experienced Chief Data Centre Operations Director to join our team at Plus1X Solutions (Pty) Ltd.

Job Summary

The successful candidate will be responsible for managing the day-to-day operations of our data centre, ensuring the smooth running of our hosting solutions and associated support services.

Key Responsibilities:
  • Operational Management: Oversee the coordination of operational changes across all stakeholders, manage interactions with third-party suppliers, and plan and implement optimal technology services.
  • Infrastructure Management: Maintain and manage corporate infrastructure systems, email, collaboration tools, and hosted environments, ensuring all servers are equipped with necessary tools and hosting environments.
  • Technical Leadership: Act as an advisory for technicians on complex issues, maintain and update related SOPs, review and maintain vendor performance levels, and establish operational service committees with service providers.
  • Crisis Management: Ensure adherence to IT governance processes and SLAs, act as a point of escalation for unresolved issues, and keep related diagrams and designs up to date.
  • Team Management: Mentor service desk employees for their growth and contribute to the due diligence process when required.
Requirements

To be successful in this role, you will need:

  • A relevant degree/diploma preferred.
  • ITIL V4.0 certification.
  • A+ and N+ certifications.
  • A minimum of 8 years of IT experience with datacentre management expertise.
  • Exceptional knowledge of cloud and physical data centres, hosting platforms, IoT, and ITIL principles.
  • Strong crisis management and critical thinking skills.
  • Project management and presentation skills.
  • Excellent verbal and written communication skills.
  • Proficiency in MS Office.
  • Ability to build and maintain sustainable relationships with stakeholders.
  • Result-driven with a high sense of urgency.
  • Innovative, goal-oriented, and analytical.
Salary

Roughly R1,200,000 per annum, commensurate with experience.

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