Client Success Operations Manager

23 hours ago


Johannesburg, Gauteng, South Africa TalentCru Full time

TalentCru is a global workplace solutions company offering diverse talent management solutions. We are seeking an experienced Client Success Operations Manager for our Western Cape office.

The successful candidate will provide day-to-day operational service delivery, ensuring compliance with client Service Level Agreements and Pricing Schedules.

  • An estimated salary of R350,000 - R450,000 per annum reflects the importance of this role in maintaining exceptional client relationships and achieving business objectives.
Key Responsibilities:
  • Service Delivery: Ensure timely and accurate fulfillment of client requests, including payroll processing, transportation coordination, and payslip distribution.
  • Communication: Maintain daily communication with clients to understand their operational requirements and ensure seamless service delivery.
  • Relationship Building: Establish and maintain strong relationships with key client management contacts, providing regular updates and feedback on candidates supplied.
  • Invoice Management: Ensure on-time and accurate invoice delivery to clients, working closely with Credit Control to resolve any queries or disputes.
Requirements:
  • A minimum of 1-3 years' experience in HR generalist and administration roles, preferably within a similar industry.
  • Grade 12 certification and relevant qualifications in HR or a related field.
  • Strong organizational skills, attention to detail, and ability to work under pressure.


  • Johannesburg, Gauteng, South Africa TalentCru Full time

    Job Title: Client Success Operations ManagerA global provider of workplace solutions is seeking a skilled Client Success Operations Manager to join their team in the Western Cape.Key Responsibilities:Deliver day-to-day operational service delivery in line with client SLAs and Pricing Schedules.Verify payroll reports for accuracy and approval.Coordinate...

  • Client Success Manager

    2 months ago


    Johannesburg, Gauteng, South Africa Point Group Full time

    Job Title: Client Success ManagerMain Purpose:The purpose of this position is to coordinate all activities associated with delivering against client objectives/requirements. To take ownership of all delivery details associated with their assigned customers and are the expert in their customer's business through leading the day-to-day customer...


  • Johannesburg, Gauteng, South Africa Dananda Talent Full time

    Job Overview:We are seeking a Client Success Specialist to join our team at Dananda Talent. As a Client Success Specialist, you will play a critical role in ensuring the success of our clients by providing exceptional service and support. This is an excellent opportunity for a detail-oriented and organized individual to take their career to the next...


  • Johannesburg, Gauteng, South Africa Flair TM Full time

    Job DescriptionWe are seeking a highly skilled Client Success Strategist to join our team at Flair TM. In this role, you will be responsible for establishing key client connections, cultivating long-term partnerships, and executing strategic plans to drive sales growth while maintaining strong client retention.About the RoleEstablish Key Client Connections:...


  • Johannesburg, Gauteng, South Africa Iress Full time

    Job OverviewWe are seeking an Enterprise Client Success Associate to join our team at Iress, a leading financial services technology company.This is a fantastic opportunity for a recent graduate or young professional looking to kickstart their career in customer success.


  • Johannesburg, Gauteng, South Africa Wasteplan Full time

    Job OverviewWe are seeking an experienced Senior Operations and Client Manager to join our team at Wasteplan. This role offers a unique opportunity for someone looking to take on a leadership position in the waste management industry.About the RoleThe successful candidate will be responsible for managing commercial sites, ensuring effective control and...


  • Johannesburg, Gauteng, South Africa TalentCru Full time

    Job Title: Client Operations ManagerWe are seeking a skilled Client Operations Manager to join our team at TalentCru in the Western Cape. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless day-to-day operational service delivery to our clients.About the Role:This is an exciting...


  • Johannesburg, Gauteng, South Africa Farm Manager SA Full time

    Job DescriptionFarm Manager SA is seeking a highly experienced and skilled Vegetable Farm Production Manager to join their team.About the RoleThe successful candidate will be responsible for managing the day-to-day operations of our vegetable farm, ensuring high-quality crop production and maximum yield. With a strong background in agricultural management...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Senior Sales Consultant OpportunityIf you are a strong Sales Consultant with excellent client relationship building skills and administrative abilities, we invite you to apply for a 6-month KAM position in Johannesburg with one of our international clients.Key Requirements6 months' payslip evidence of commission earningsValid driver's license and reliable...


  • Johannesburg, Gauteng, South Africa TalentCru Full time

    TalentCru is a leading global workplace solutions company, dedicated to providing innovative talent management solutions. We are seeking a seasoned Client Success Manager to join our Gauteng-based team.A minimum of a Diploma / Grade 12 qualification is required.The ideal candidate will possess up to 2 years of supervisory or HR generalist experience.TES...


  • Johannesburg, Gauteng, South Africa Numata Full time

    About the RoleWe are seeking an experienced Client Relationship Manager to join our team at Numata. In this role, you will act as a strategic partner and trusted advisor to our clients, ensuring client satisfaction, driving technology adoption, and uncovering new opportunities for collaboration.Key Responsibilities:Client Relationship ManagementBUILD AND...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job DescriptionWe are seeking a highly skilled Customer Success Coach to join our team at Isilumko Staffing. In this role, you will be responsible for delivering exceptional support to driver-partners and riders.The successful candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with clients....


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job SummaryNetwork Recruitment seeks a motivated API Success Coordinator to join our Customer Success team. This role offers an exciting opportunity to make a significant impact by ensuring our clients' seamless integration and successful adoption of our APIs. We're looking for a talented individual who can provide exceptional support, education, and...


  • Johannesburg, Gauteng, South Africa wePlace Full time

    WePlace is seeking an experienced Senior Client Relationship Manager to join our team in Gauteng, Johannesburg.Estimated Salary: R800,000 - R1,200,000 per annumAbout the RoleThis is a key leadership position responsible for managing and growing client relationships, driving revenue growth, and ensuring exceptional customer experience.The ideal candidate will...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    About the RoleWe are looking for a skilled Client Relationship Manager to join our team in Johannesburg. The successful candidate will be responsible for managing a portfolio of high-net-worth clients and delivering exceptional client service.As a Client Relationship Manager, you will be responsible for:Client Onboarding: Welcome new clients and ensure a...


  • Johannesburg, Gauteng, South Africa JoburgJobs Full time

    About UsAt JoburgJobs, we are committed to delivering exceptional services to our clients. As a Retention Success Specialist, you will be part of our dynamic team that plays a vital role in maintaining strong relationships with our clients.Estimated Salary RangeR150 000 - R200 000 per annum, depending on experience and qualifications.Job DescriptionThe...


  • Johannesburg, Gauteng, South Africa Farm Manager SA Full time

    Job DescriptionFarm Manager SA is seeking an experienced Vegetable Farm Production Manager to oversee the daily operations of our farm. The ideal candidate will have a strong background in agricultural production, team management, and excellent communication skills.


  • Johannesburg, Gauteng, South Africa Point Group Full time

    At Point Group, we are seeking a highly skilled Customer Success Strategist to join our team. This role is responsible for coordinating all activities associated with delivering against client objectives and requirements.The ideal candidate will have expertise in customer management, project management, workflow management, and documentation/administration....

  • Client Service Expert

    2 weeks ago


    Johannesburg, Gauteng, South Africa Oneplan Underwriting Managers Ltd Full time

    About the RoleWe are seeking an experienced Client Service Expert to join our team in Gauteng, Johannesburg. The ideal candidate will have a proven track record of delivering exceptional client service and possess strong communication skills.Job DescriptionKey ResponsibilitiesMaximize client service operational performance by providing efficient first call...


  • Johannesburg, Gauteng, South Africa Dananda Talent Full time

    About UsDananda Talent is a leading provider of IT, PABX, and telecommunication solutions. We are committed to delivering exceptional customer service and building long-term relationships with our clients.Job DescriptionWe are seeking a highly skilled Client Services Manager to join our team. In this role, you will be responsible for developing and...