Client Services Manager

1 day ago


Johannesburg, Gauteng, South Africa Dananda Talent Full time
About Us

Dananda Talent is a leading provider of IT, PABX, and telecommunication solutions. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

Job Description

We are seeking a highly skilled Client Services Manager to join our team. In this role, you will be responsible for developing and maintaining strong relationships with clients, understanding their business needs, and providing relevant IT, PABX, and telecommunication solutions.

You will also be responsible for monitoring account performance, proactively addressing any issues, and identifying opportunities for upselling, cross-selling, and renewing contracts. The successful candidate will have a proven track record of achieving sales targets and managing multiple client accounts.

Responsibilities
  • Develop and maintain strong relationships with clients
  • Understand client business needs and provide relevant IT, PABX, and telecommunication solutions
  • Monitor account performance and proactively address any issues
  • Identify opportunities for upselling, cross-selling, and renewing contracts
Requirements

The ideal candidate will have:

  • Bachelor's degree in Business Administration, IT, Telecommunications, or related field
  • 35 years of experience in client relationship liaison roles, preferably in IT, PABX, or telecommunications
  • A proven track record of achieving sales targets and managing multiple client accounts
Estimated Salary Range

$120,000 - $150,000 per year, depending on experience.



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