Client Success Strategist

4 days ago


Johannesburg, Gauteng, South Africa Flair TM Full time
Job Description

We are seeking a highly skilled Client Success Strategist to join our team at Flair TM. In this role, you will be responsible for establishing key client connections, cultivating long-term partnerships, and executing strategic plans to drive sales growth while maintaining strong client retention.

About the Role

  • Establish Key Client Connections: Develop and maintain strong relationships with vital clients, positioning yourself as their primary contact and main point of communication.
  • Cultivate Long-term Partnerships: Nurture and maintain lasting connections with clients, building trust and rapport that extends beyond transactions.
  • Execute Strategic Plans: Develop and implement well-thought-out account plans to boost sales while focusing on retaining existing customers, showcasing your ability to balance expansion with customer loyalty.
  • Seal the Deal: Negotiate and close deals with finesse, consistently exceeding sales targets.
  • Stay Ahead: Monitor market trends and competitor offerings, staying one step ahead in the industry.
  • Drive Sales and Retention: Proactively drive sales growth, maintaining strong client retention and loyalty.

Benefits and Salary

The salary for this position is estimated to be around $85,000 - $110,000 per year, depending on experience and qualifications. As a Client Success Strategist at Flair TM, you can expect a competitive benefits package, including health insurance, retirement planning, and professional development opportunities.

Requirements and Qualifications

To succeed in this role, you will need:

  • Strong networking skills to build valuable connections within the industry.
  • Experience in bridging finance and working with conveyancing attorneys is a definite advantage.
  • A passion for client success and a proven track record of driving sales growth and retention.

About Us

At Flair TM, we are dedicated to empowering customer loyalty and driving business growth through exceptional client experiences. If you share our vision and are passionate about delivering results-driven solutions, we would love to hear from you.



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