Client Success Operations Manager
3 weeks ago
A global provider of workplace solutions is seeking a skilled Client Success Operations Manager to join their team in the Western Cape.
Key Responsibilities:
- Deliver day-to-day operational service delivery in line with client SLAs and Pricing Schedules.
- Verify payroll reports for accuracy and approval.
- Coordinate transportation arrangements for assignees and obtain client approval.
- Distribute payslips weekly/monthly to assignees.
- Maintain compliance with regulatory requirements, SOPs, and corporate governance.
- Ensure accurate job requisitions from clients and timely payroll data processing.
- Brief assignees on transport arrangements and ensure they are equipped with necessary documentation.
- Staff shifts according to client requirements and maintain relationships with key client contacts.
- Develop awareness of client future business needs and identify potential opportunities.
- Ensure timely and accurate invoice delivery to clients and follow up on payments.
- Monitor expenditure and adhere to Pricing Schedule parameters.
Requirements:
- Grade 12 qualification.
- 1-3 years' experience in HR generalist and administration roles.
About TalentCru:
TalentCru offers a range of talent management solutions to clients worldwide. Our team is dedicated to delivering exceptional service and supporting our clients' growth.
Compensation Package:
Ranging between R450,000 - R600,000 per annum, depending on qualifications and experience, plus benefits.
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