Client Success Specialist
5 days ago
We are seeking a Client Success Specialist to join our team at Dananda Talent. As a Client Success Specialist, you will play a critical role in ensuring the success of our clients by providing exceptional service and support. This is an excellent opportunity for a detail-oriented and organized individual to take their career to the next level.
About the Role:
This is a full-time position that requires a minimum of 35 years of experience in a client relationship liaison role, preferably in IT, PABX, or telecommunications. The ideal candidate will have a proven track record of achieving sales targets and managing multiple client accounts. They will also possess strong communication and interpersonal skills, as well as the ability to understand technical concepts and explain them in simple terms.
Key Responsibilities:
* Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty* Provide exceptional service and support to clients, including regular updates and notifications* Identify and capitalize on upselling and cross-selling opportunities* Monitor account performance and proactively address any issues* Collaborate with internal departments to ensure service delivery meets client expectations
Requirements:
* 35 years of experience in a client relationship liaison role, preferably in IT, PABX, or telecommunications* Proven track record of achieving sales targets and managing multiple client accounts* Strong communication and interpersonal skills* Ability to understand technical concepts and explain them in simple terms* Proficiency in CRM tools and Microsoft Office Suite* Analytical and problem-solving skills* Excellent organizational and time management abilities* Bachelor's degree in Business Administration, IT, Telecommunications, or related field
Salary:
$125,000 per year (estimated)
Benefits:
We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. We also provide ongoing training and development opportunities to help you grow and succeed in your career.
About Us:
Dananda Talent is a leading provider of innovative solutions and services. We are committed to delivering high-quality products and exceptional customer service. If you are a motivated and results-driven individual who is looking for a challenging and rewarding career opportunity, please submit your application.
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{"text": "Client Support Specialist", "parts":
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