Hotel Operations Manager
3 days ago
We are a prestigious establishment situated in the stunning setting of Camps Bay, where the majestic Twelve Apostles Mountain range meets the Atlantic Ocean.
Job Title: Hotel Operations ManagerAbout the Role:This is an exceptional opportunity to become a vital part of our extraordinary team as we seek an experienced Hotel Operations Manager. The ideal candidate will excel in maintaining the cleanliness, organization, and overall ambiance of our luxurious hotel, ensuring every guest enjoys a pristine environment.
Main Responsibilities:- Liaise with property owners and managers to understand project scopes and deliver excellence in execution.
- Oversee inventory management, handle guest requests and complaints, and collaborate with other departments to ensure a seamless guest experience.
- Implement and maintain health and safety standards while ensuring quality assurance processes are followed.
- Educational Background: A tertiary qualification in Hospitality or Tourism is preferred.
- Experience: Minimum of 3 years experience in a similar position within the hospitality industry.
- Technical Proficiency: Proficiency in MS Office and experience with OPERA or similar Property Management Systems (PMS).
The estimated salary for this role is R250,000 - R350,000 per annum, depending on experience and qualifications. As our Hotel Operations Manager, you will enjoy a comprehensive benefits package, including medical aid, life insurance, and generous annual leave.
About You:To succeed in this role, you will need to possess strong leadership and operational management skills, with excellent communication abilities and a proven track record of successful project delivery within the housekeeping department. If you are a motivated and dedicated individual who excels in providing exceptional customer service, we encourage you to apply.
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