Current jobs related to Contact Centre Efficiency Specialist - Durban, KwaZulu-Natal - The Unlimited Group

  • Contact Centre Analytics Specialist

    6 days ago

    Durban, KwaZulu-Natal, South Africa Careerbox Full time

    Job DetailsThis Contact Centre Analytics Specialist role plays a critical part in supporting the Operations team in delivering to internal and external staffing plans with our Clients.Main ResponsibilitiesMonitor and manage contact centre demand across all campaigns daily.Balance activities and staffing to meet service levels.Analyse and review intraday...

  • Contact Centre Supervisor

    3 days ago

    Durban, KwaZulu-Natal, South Africa Ignition CX Full time

    Join Ignition CX as a Customer Experience Team Leader and take on a leadership role in shaping the future of our contact centre.About the Role:This is an exciting opportunity to lead a high-performing team and drive business growth through excellent customer service.Key Responsibilities:As a Customer Experience Team Leader, your key responsibilities will...

  • Contact Centre Operations Manager

    5 days ago

    Durban, KwaZulu-Natal, South Africa Treetop Talent Full time

    Job SummaryJoin Treetop Talent as a Call Centre Manager in Elandsfontein and take on a challenging role that requires strong leadership and interpersonal skills.You will be responsible for driving business growth through exceptional customer service, ensuring efficient day-to-day operations, and maintaining effective relationships with internal...

  • Contact Centre Consultant

    1 hour ago

    Durban, KwaZulu-Natal, South Africa Discovery Limited Full time

    Select how often (in days) to receive an alert:Business Unit: Discovery HealthFunction: Call Center / Contact CenterDate: 14 Jan 2025CONTACT CENTRE CONSULTANTAbout DiscoveryDiscovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose,...

  • Operational Efficiency Specialist

    5 days ago

    Durban, KwaZulu-Natal, South Africa Ntice Search Solutions Full time

    Operational ExcellenceWe are seeking an Operational Efficiency Specialist to optimize our financial processes at Ntice Search Solutions.The ideal candidate will analyze production performance, estimate standards, and customer profitability to drive business growth and improvement.

  • Data Centre Network Infrastructure Specialist

    2 days ago

    Durban, KwaZulu-Natal, South Africa NTT Data Full time

    About the RoleThe Data Centre Network Infrastructure Specialist plays a crucial part in ensuring the seamless operation of our data centres. This role requires a highly skilled professional to design, implement, and maintain our network infrastructure.This includes configuring and managing network devices to ensure stable and secure operation. The successful...

  • Information Centre Coordinator

    5 days ago

    Durban, KwaZulu-Natal, South Africa IIE Varsity College Full time

    About Varsity CollegeThe Independent Institute of Education (The IIE), a reputable higher education institution in South Africa, has an exciting opportunity for an experienced professional to join its team as an Assistant Information Specialist. As a key member of the Information Centre team, the successful candidate will be responsible for delivering...

  • Assistant Information Specialist

    9 hours ago

    Durban, KwaZulu-Natal, South Africa Vega School Full time

    Direct Reporting LineInformation SpecialistVarsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Industrial Efficiency Specialist

    8 hours ago

    Durban, KwaZulu-Natal, South Africa The Weir Group Full time

    The Weir Group is a leading textile manufacturer seeking an experienced Industrial Engineer to join their team in Newcastle, KZN. As a key member of our team, you will drive innovation and excellence in the textile industry.Key Responsibilities:Analyze and optimize textile manufacturing processes and workflows to enhance production efficiency.Implement lean...

  • Assistant Information Specialist

    5 days ago

    Durban, KwaZulu-Natal, South Africa IIE Varsity College Full time

    Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education...

  • Automotive Fitment Centre Leader

    3 days ago

    Durban, KwaZulu-Natal, South Africa Yellosa Full time

    Job Description:The Special Fitment Centre at Yellosa is seeking a highly skilled and experienced Fitment Centre Manager to oversee the daily operations of the centre. This is a senior management role that requires strong leadership, technical knowledge, and communication skills.About the Role:To manage the Special Fitment Centre ensuring Quality Control...

  • Digital Literacy Specialist

    5 days ago

    Durban, KwaZulu-Natal, South Africa IIE Varsity College Full time

    Join Our TeamWe are seeking a highly motivated and organised individual to join our team as an Assistant Information Specialist. As a key member of the Information Centre team, you will be responsible for delivering high-quality information services to students and lecturers.About the Role:The Assistant Information Specialist will provide support to the...

  • Operations Efficiency Specialist

    4 days ago

    Durban, KwaZulu-Natal, South Africa Mondi plc Full time

    Are you a motivated and organized individual looking for a challenging role in a dynamic manufacturing environment? We are seeking a skilled Maintenance Planner to join our team at Mondi plc.In this role, you will be responsible for planning and coordinating maintenance activities to ensure the efficient operation of our Mill. You will work closely with our...

  • Call centre sales agent

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Exhilarate Full time

    We are a reputable Financial Services Company based in Westville; Durban, and we are seeking to hire a highly experienced Call Centre sales agent. We invest our time and energy into growing and developing individuals to become the best of the best and to succeed beyond expectations. As a sales agent, you will be responsible for contacting prospective...

  • Assistant Information Specialist

    11 hours ago

    Durban, KwaZulu-Natal, South Africa IIE MSA and IIE Varsity College Full time

    Job title : Assistant Information Specialist - Durban NorthJob Location : KwaZulu-Natal, DurbanDeadline : April 21, 2025Quick Recommended LinksJobs by Location Job by industries Duties and Responsibilities: User EducationContinuously trains students on how to use Information Centre databases to enable them to research and access information required e.g....

  • Call Centre Performance Manager

    6 days ago

    Durban, KwaZulu-Natal, South Africa Careerbox Full time

    Job DescriptionWe are seeking a highly skilled Business Operations Analyst to join our team at Careerbox. This role plays a critical part in supporting the Operations team in delivering to internal and external staffing plans with our Clients.Main ResponsibilitiesMonitor and manage contact centre demand across all campaigns daily.Balance activities and...

  • Contact Centre Team Leader

    3 days ago

    Durban, KwaZulu-Natal, South Africa Ignition CX Full time

    The role:Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better.Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and...

  • Administrative Assistant

    8 hours ago

    Durban, KwaZulu-Natal, South Africa Umhlanga Repair Centre Full time

    About UsThe Umhlanga Repair Centre is a growing industry-leading company seeking a skilled HR & Admin Personnel / Personal Assistant to join our dynamic team. As an HR & Admin Manager, you will play a vital role in supporting our company's HR functions, ensuring seamless operations, and driving success. If you are a detail-oriented individual with excellent...

  • Senior SAP Authorisations Specialist

    2 days ago

    Durban, KwaZulu-Natal, South Africa Spar Group Limited Full time

    Job DescriptionThe Spar Group Limited is seeking a highly skilled Senior SAP Authorisations Specialist to join its dynamic team. This role will provide first line SAP authorisations support across the group, ensuring seamless operations and adherence to agreed service level agreements.Key Responsibilities• Resolve SAP authorisation support calls within...

  • Call Centre Agent

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Mr Price Group Full time

    Job title : Call Centre Agent (New Accounts) - Mr Price MoneyJob Location : KwaZulu-Natal, DurbanDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionAs a key member of our team, you will ensure that all customer inquiries, store card applications, correspondence, and employment verifications are handled...

Contact Centre Efficiency Specialist

1 week ago

Durban, KwaZulu-Natal, South Africa The Unlimited Group Full time

We're seeking a highly skilled Contact Centre Efficiency Specialist to join our team at The Unlimited Group. In this role, you'll be responsible for overseeing the management and optimisation of our dialler system to drive exceptional campaign performance.

You'll work closely with our team to identify areas for improvement and implement changes to enhance campaign performance. Your expertise in dialler systems, combined with your understanding of outbound call centre operations, will enable you to make data-driven decisions that drive business outcomes.

To excel in this role, you should possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. If you have experience working with dialler systems and a passion for driving results, we encourage you to apply.