Contact Centre Supervisor

About the RoleCareerbox is seeking a highly skilled Contact Centre Demand Analyst to join our team. As a Contact Centre Demand Analyst, you will be responsible for analysing and reviewing intraday performance, understanding and reporting on call drivers, and working closely with the operational team to understand reasons for customer contact.This role...

Job DetailsThis Contact Centre Analytics Specialist role plays a critical part in supporting the Operations team in delivering to internal and external staffing plans with our Clients.Main ResponsibilitiesMonitor and manage contact centre demand across all campaigns daily.Balance activities and staffing to meet service levels.Analyse and review intraday...

Select how often (in days) to receive an alert:Business Unit: Discovery HealthFunction: Call Center / Contact CenterDate: 14 Jan 2025CONTACT CENTRE CONSULTANTAbout DiscoveryDiscovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose,...

Purposeful Careers in Contact Centre SolutionsWe are looking for dynamic sales representatives to join our high-performing sales team in a leading telecommunications company.A typical day involves:Calling existing and new clients to sell a variety of telecom and data products & services.Providing professional advice to clients for upgrades.Setting up new...

Job SummaryJoin Treetop Talent as a Call Centre Manager in Elandsfontein and take on a challenging role that requires strong leadership and interpersonal skills.You will be responsible for driving business growth through exceptional customer service, ensuring efficient day-to-day operations, and maintaining effective relationships with internal...

At SARB, we are seeking a skilled Operations Supervisor to oversee the efficient processing of banknotes and destruction of soiled banknotes within the Durban Cash Centre.The successful candidate will be responsible for supervising administrative processes, ensuring accuracy and completeness of record-keeping, and facilitating the delivery of...

Job DescriptionWe are seeking a highly skilled and experienced individual to fill the position of Senior Customer Care Officer. The successful candidate will be responsible for ensuring that customers seeking assistance at the walk-in centre are treated and attended to in accordance with the Batho Pele principles.This post reports to SENIOR CUSTOMER CARE...

About Our CompanyTalksure Pty Ltd is a reputable contact center with a proven track record of delivering exceptional insurance solutions. We pride ourselves on being a people-centric organization, prioritizing our employees' growth and well-being.We're currently seeking a skilled Team Leader to join our team and contribute to our ongoing success. As a Team...

Job title : Inventory Supervisor (Distribution Centre) (Durban West)Job Location : KwaZulu-Natal, DurbanDeadline : March 28, 2025Quick Recommended LinksJobs by Location Job by industries PURPOSE OF THE JOBTo coordinate the optimum operational performance of the Stock and Materials Handling department through entrenching a performance based culture of...

We are a reputable Financial Services Company based in Westville; Durban, and we are seeking to hire a highly experienced Call Centre sales agent. We invest our time and energy into growing and developing individuals to become the best of the best and to succeed beyond expectations. As a sales agent, you will be responsible for contacting prospective...

Job DescriptionWe are seeking a highly skilled Business Operations Analyst to join our team at Careerbox. This role plays a critical part in supporting the Operations team in delivering to internal and external staffing plans with our Clients.Main ResponsibilitiesMonitor and manage contact centre demand across all campaigns daily.Balance activities and...

The role:Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better.Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and...

About UsTalksure is committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do not hear from us within 14 working days, please regard your application as...

About UsThe Umhlanga Repair Centre is a growing industry-leading company seeking a skilled HR & Admin Personnel / Personal Assistant to join our dynamic team. As an HR & Admin Manager, you will play a vital role in supporting our company's HR functions, ensuring seamless operations, and driving success. If you are a detail-oriented individual with excellent...

SARB is committed to delivering high-quality services, and as an Operations Supervisor, you will play a vital role in achieving this goal.The position involves supervising note processors, ensuring adherence to standards, policies, and guidelines, and engaging with internal stakeholders to deliver coherent messages.Responsibilities include planning work for...

About UsCallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market.We are committed to building purposeful careers as we shape the future of contact centre solutions.

The Warehouse Supervisor contributes to the delivery of a smooth and efficient warehouse and logistics service through the supervision of the safe receipt, storage, retrieval and timely dispatch of goods.Coordinate the movement and storage of stock in the warehouse including the routing of stock to the appropriate area, receipt and recording of accurately...

Job title : POS Supervisor- SpringfieldJob Location : KwaZulu-Natal, DurbanDeadline : April 13, 2025Quick Recommended LinksJobs by Location Job by industries Purpose & Overall Relevance for the Organization:To manage all transactions with customers accurately and efficiently, on the POS system. Receiving payments and issuing receipts, gift-wrapping...

The roleWe are seeking an experienced and results-driven Head of Operations to oversee our contact centre operations at our site in Umhlanga, Durban. The ideal candidate will lead and manage the operational teams to support our clients across multiple industry verticals. The Head of Operations will ensure efficiency, productivity and exceptional CX delivery...

SARB requires a seasoned Operations Supervisor to oversee the Note Processing Section in the Durban Cash Centre.The successful candidate will be responsible for supervising administrative processes, ensuring accuracy and completeness of record-keeping, and facilitating the delivery of section-specific outputs.Key performance areas include managing team...