Contact Centre Team Leader

Join Ignition CX as a Customer Experience Team Leader and take on a leadership role in shaping the future of our contact centre.About the Role:This is an exciting opportunity to lead a high-performing team and drive business growth through excellent customer service.Key Responsibilities:As a Customer Experience Team Leader, your key responsibilities will...

About the RoleCareerbox is seeking a highly skilled Contact Centre Demand Analyst to join our team. As a Contact Centre Demand Analyst, you will be responsible for analysing and reviewing intraday performance, understanding and reporting on call drivers, and working closely with the operational team to understand reasons for customer contact.This role...

Select how often (in days) to receive an alert:Business Unit: Discovery HealthFunction: Call Center / Contact CenterDate: 14 Jan 2025CONTACT CENTRE CONSULTANTAbout DiscoveryDiscovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose,...

About Our CompanyTalksure Pty Ltd is a reputable contact center with a proven track record of delivering exceptional insurance solutions. We pride ourselves on being a people-centric organization, prioritizing our employees' growth and well-being.We're currently seeking a skilled Team Leader to join our team and contribute to our ongoing success. As a Team...

Purposeful Careers in Contact Centre SolutionsWe are looking for dynamic sales representatives to join our high-performing sales team in a leading telecommunications company.A typical day involves:Calling existing and new clients to sell a variety of telecom and data products & services.Providing professional advice to clients for upgrades.Setting up new...

Leading the team to achieve the best resultsContract: Full-Time Permanent, subject to 3-month probationary periodWorking Hours:Monday – Friday 9:45 – 19:00Saturdays: TBCSundays: Public holidaysPay: Dependent on experienceAbout The RoleWe are hiring a Team Leader to support a key Energy client campaign in the delivery of new customers and switching them...

Job SummaryJoin Treetop Talent as a Call Centre Manager in Elandsfontein and take on a challenging role that requires strong leadership and interpersonal skills.You will be responsible for driving business growth through exceptional customer service, ensuring efficient day-to-day operations, and maintaining effective relationships with internal...

About the RoleWe are seeking a highly skilled Team Leader to join our Energy team. The successful candidate will be responsible for leading a team of 10-15 agents, building strong relationships and ensuring everyone feels included.Host daily stand-ups and 1-2-1's as neededWork closely with your team to drive performance in Sales and QualityManage day-to-day...

Our client, a leader in the Travel Industry, is looking for a Team Leader - Reservations to join their team in Durban.Location: Westville, DurbanCompetitive Salary + Attractive BenefitsRequired SkillsTeam Training: 5 to 6 yearsTeam Building Support: 5 to 6 yearsTeam Management & Support: 5 to 6 yearsCandidate RequirementsMatricRelevant qualification in...

About UsCompany OverviewExhilarate is a dynamic and fast-growing organization committed to delivering exceptional customer service and driving business excellence. We are seeking an energetic and results-driven Call Centre Leader to join our team and lead a group of professionals to success.We are looking for an enthusiastic Call Centre Leader with a...

Join Rewardsco as a Junior Manager (USA) and Drive International Sales GrowthAre you a dynamic sales leader with a passion for international markets? Do you thrive in a high-performance environment, inspiring teams to exceed targets? If so, Rewardsco wants YOU to take the next step in your careerWhy Choose Rewardsco?At Rewardsco, we believe in pushing...

Job Description:The Special Fitment Centre at Yellosa is seeking a highly skilled and experienced Fitment Centre Manager to oversee the daily operations of the centre. This is a senior management role that requires strong leadership, technical knowledge, and communication skills.About the Role:To manage the Special Fitment Centre ensuring Quality Control...

Ignition CX seeks a skilled Contact Centre Team Leader to lead a high-performing team in delivering exceptional customer experiences.Job Description:Responsibilities include:Setting targets and managing call flow to drive team performance.Managing team members, including shift patterns, time-keeping, and absence.Requirements:To be successful, you will need:A...

Job DescriptionWe are seeking an experienced Call Centre Manager to lead our team in the Automotive Industry. As a key member of our organization, you will be responsible for managing and building a high-performance call centre with a clear vision to provide world-class customer service.The ideal candidate will have 5 years of management experience in a call...

Company Overview:Hollywoodbets is a leading entertainment company in South Africa, with a strong presence across the continent and the UK. Our mission is to provide an unparalleled gaming experience for our customers.About the Role:We are seeking a highly skilled Team Leader to join our Mobile Operations team. As a key member of the team, you will be...

About the TeamWe are a diverse and dynamic team of retail professionals who are passionate about delivering exceptional customer experiences and driving sales growth. We are seeking a highly skilled and experienced retail leader to join our team as a Team Leader - Retail.Key Responsibilities:Leading and developing high-performing teamsDelivering exceptional...

About Us:Exhilarate is a dynamic and fast-growing company committed to delivering exceptional customer service and driving business excellence. We are looking for an energetic and results-driven Call Centre Leader to join our team and lead a team of professionals to success.Job Description:We are seeking an enthusiastic Call Centre Leader with a learning and...

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint,...

RequirementsA minimum of 2 years of experience managing a Dialler Team within a call centre environment, along with 5 years of prior experience working with enterprise-level dialer technologies such as Vici Dial, ConnexOne, and/or Genesys.Solid lead management experience.Experience with, and a solid understanding of, Business Intelligence and the role of...

Talksure is a dynamic contact center dedicated to providing top-notch insurance solutions. We're looking for a seasoned Team Leader to drive our business forward and foster a culture of excellence.This is a fantastic opportunity to join a growing organization with a strong focus on employee development and career growth.Key responsibilities include:Leading...