Contact Centre Operations Manager

Job DetailsThis Contact Centre Analytics Specialist role plays a critical part in supporting the Operations team in delivering to internal and external staffing plans with our Clients.Main ResponsibilitiesMonitor and manage contact centre demand across all campaigns daily.Balance activities and staffing to meet service levels.Analyse and review intraday...

Join Ignition CX as a Customer Experience Team Leader and take on a leadership role in shaping the future of our contact centre.About the Role:This is an exciting opportunity to lead a high-performing team and drive business growth through excellent customer service.Key Responsibilities:As a Customer Experience Team Leader, your key responsibilities will...

Job OverviewWe are seeking an experienced Financial Operations Manager to join our team at Umhlanga Repair Centre.

About the RoleWe are seeking a highly skilled Centre Manager to join our team at Excellerate JHI. As a key member of our operations team, you will be responsible for managing a centre to achieve optimal results.Your Key Responsibilities will include:Managing centre budgets and financesCoordinating with tenants and stakeholdersEnsuring compliance with company...

Job DescriptionWe are seeking a highly skilled Business Operations Analyst to join our team at Careerbox. This role plays a critical part in supporting the Operations team in delivering to internal and external staffing plans with our Clients.Main ResponsibilitiesMonitor and manage contact centre demand across all campaigns daily.Balance activities and...

Job title : Writing Centre Co-Ordinator (Part-Time)Job Location : KwaZulu-Natal, DurbanDeadline : April 05, 2025Quick Recommended LinksJobs by Location Job by industries Key Performance AreasThe selected candidate will be responsible for managing the daily operations and driving the strategic direction of the campus Writing Centre, while leading and...

Data Centre Maintenance/Technical ManagerWe are seeking a highly skilled and experienced professional to join our team as a Data Centre Maintenance/Technical Manager.The successful candidate will be responsible for implementing and overseeing planned, preventative, corrective, and emergency maintenance for power systems (medium/low voltage, emergency power,...

We are seeking a highly skilled Farm Operations Financial Manager to join our team at Farm Manager SA. The ideal candidate will have a deep understanding of financial systems and be able to drive business growth through strategic financial planning.Key qualifications include:10 years of experience in financial management, preferably in an agricultural or...

About the RoleThe Data Centre Network Infrastructure Specialist plays a crucial part in ensuring the seamless operation of our data centres. This role requires a highly skilled professional to design, implement, and maintain our network infrastructure.This includes configuring and managing network devices to ensure stable and secure operation. The successful...

Job Description:The Special Fitment Centre at Yellosa is seeking a highly skilled and experienced Fitment Centre Manager to oversee the daily operations of the centre. This is a senior management role that requires strong leadership, technical knowledge, and communication skills.About the Role:To manage the Special Fitment Centre ensuring Quality Control...

Key ResponsibilitiesDesign and deploy data centre network infrastructure including routers, switches, firewalls, and load balancers.Configure and manage network devices to ensure stable and secure operation.Oversee the physical and virtual network environments within the data centre.Evaluate and improve existing network infrastructure to meet organisational...

We are a reputable Financial Services Company based in Westville; Durban, and we are seeking to hire a highly experienced Call Centre sales agent. We invest our time and energy into growing and developing individuals to become the best of the best and to succeed beyond expectations. As a sales agent, you will be responsible for contacting prospective...

The role:Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better.Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and...

Job OverviewThis role supports the Operations team in delivering to internal and external staffing plans with our Clients.Duties & ResponsibilitiesMonitor contact centre demand across all campaigns daily.Balance activities/staffing to meet service levels.Analyse and review intraday performance.Understand and report on call drivers, working closely with the...

About Us:Exhilarate is a dynamic and fast-growing company committed to delivering exceptional customer service and driving business excellence. We are looking for an energetic and results-driven Call Centre Leader to join our team and lead a team of professionals to success.Job Description:We are seeking an enthusiastic Call Centre Leader with a learning and...

About Varsity CollegeThe Independent Institute of Education (The IIE), a reputable higher education institution in South Africa, has an exciting opportunity for an experienced professional to join its team as an Assistant Information Specialist. As a key member of the Information Centre team, the successful candidate will be responsible for delivering...

Job title : Junior Security Operations Centre (SOC) Analyst (DBN)Job Location : KwaZulu-Natal, DurbanDeadline : March 20, 2025Quick Recommended LinksJobs by Location Job by industries You Bring:Matric or equivalent certification required. Minimum of one year in a Security (SOC) role and three years preferred in Support. Experience and knowledge with SIEM,...

MINIMUM REQUIREMENTS- Relevant Diploma/Degree- Min of 3 years experience in similar position/role- Strong communication skills verbal and written- Computer literate- Proven ability to manage/maintain systems- Previous HR and labour experience highly advantageous- Appreciates attention to detail- Strong leadership skills- Experience in overseeing production...

Requirements:8 years + exposure in the Automotive SpaceStrong Automotive Technical and Product knowledgeECU knowledgeExperience in Automotive Accessories fitment (Towbar/Roll Bar/Nudge bar/Bush bar/Roof Racks) and decal fittingWorkshop/Panel beating/Mechanical experienceExperience of a Production PlantFully Bilingual English /AfrikaansMust have an Automotive...

REF: OMTD104VISION:Our vision is to be the centre of excellence in the funeral Industry. To offer services equal to none to propel strong growth for our company.Icebolethu is calling for suitable candidates to apply for a Permanent position of an Operations Manager for our Tombstones Business. The incumbent will be required to develop the tombstones strategy...