Global Sales Ambassador

2 days ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time
Key Responsibilities
  • Guest Journey Management: Book all aspects of the guest journey, including cruise itineraries, shore experiences, pre/post travel, and hotels.
  • Luxury Service Delivery: Deliver top-tier luxury service to Travel Advisors and international guests through phone, video calls, email, and chat.
  • Relationship Building: Build strong relationships with Travel Advisors and guests to support the Global Sales Organization.
  • Technology Expertise: Serve as an expert in our technology systems, including Salesforce and Versonix Seaware, to deliver personalized guest experiences.
  • Process Improvement: Provide feedback on customer support processes and suggest improvements.


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