Portuguese Language Luxury Brand Ambassador

2 months ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

Are you passionate about delivering exceptional guest experiences? Do you thrive in a dynamic team environment? We are seeking a highly motivated Portuguese-speaking Experience Centre Ambassador to join our team and support the growth of a start-up luxury brand.

Key Responsibilities:

- Provide top-tier luxury service to Travel Advisors and international guests through phone, video calls, email, and chat.

- Build strong relationships with Travel Advisors and guests to support the Global Sales Organization.

- Serve as an expert in our technology systems, including Salesforce and Versonix Seaware, to deliver personalized guest experiences.

Requirements:

- Minimum of 1 year of experience in a contact center, ideally within travel or luxury hospitality.

- Hospitality mindset with excellent communication skills suited for luxury, international travelers.

- Fluency in English and Japanese (both written and spoken); additional languages are a plus.

Working Hours:

- This is an office-based, full-time role with a flexible schedule, including shifts from Monday to Sunday with two days off.



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